Job summary Do you have a passion for care? Would you like to be part of our multi-award-winning Trust,which is one of the best performing hospitals in the region? An exciting opportunity has arisen for us to recruit caring, dedicated people who share our WWL's values Being part of a team caring for post op elective patients who have had a variety of orthopaedic procedures performed on a 28 bedded ward. you will excel in excellent communication skills and have the patients best interest at the heart of everything that you do. You must have GCSE Maths and English OR equivalent- evidence of certificates will be requested at interview. Main duties of the job Duties of a Healthcare Support Worker We know that no two days are the same and it's hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role. 1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals. 2. Assist qualified nursing and medical staff where requested. 3. Communicate with all members of the team to maintain a good service provision. 4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual. 5. Prepare and support the patient appropriately during any activity that is to be undertaken. 6. Alert the registered nurse where you notice any changes in the patient's health and well-being or any possible risks. 7. Undertake observations/tasks such as weighing, fluid checks as directed 8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff. 9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds. 10. Contribute to own personal development and take an active part in learning opportunities. About us Choose Well - Choose WWL Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement, and living our values 'the WWL Way'. WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 302-25-7074794SS Job locations Wrightington, Wigan and Leigh NHS Trust Ward A Wrightington Hospital, Hall Lane, Appley Bridge Wigan WN6 9EP Job description Job responsibilities Essential criteria: To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves: Effective level of numeracy and literacy skills Effective communication skills written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Effective customer service skills Effective understanding of confidentiality Proven ability to be flexible in your approach Ability to deal with people from all backgrounds Job description Job responsibilities Essential criteria: To be a Healthcare Support Worker these are some of the essential things you need to have and be able to demonstrate throughout the recruitment process from the application form to the interview and assessments themselves: Effective level of numeracy and literacy skills Effective communication skills written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Effective customer service skills Effective understanding of confidentiality Proven ability to be flexible in your approach Ability to deal with people from all backgrounds Person Specification Qualifications Essential Effective level of numeracy and literacy skills NVQ Level 2 in Health and Social Care qualification Experience Essential Effective communication skills - written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Knowledge Essential Effective customer service skills Effective understanding of confidentiality Additional Essential Proven ability to be flexible in your approach Ability to deal with people from all backgrounds Person Specification Qualifications Essential Effective level of numeracy and literacy skills NVQ Level 2 in Health and Social Care qualification Experience Essential Effective communication skills - written and verbal Proven ability to remain calm under pressure Proven ability to demonstrate compassion/empathy/help others Effective team player Demonstrable ability to follow instructions Knowledge Essential Effective customer service skills Effective understanding of confidentiality Additional Essential Proven ability to be flexible in your approach Ability to deal with people from all backgrounds Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust Address Wrightington, Wigan and Leigh NHS Trust Ward A Wrightington Hospital, Hall Lane, Appley Bridge Wigan WN6 9EP Employer's website http://www.wwl.nhs.uk/ (Opens in a new tab)