AgilityEco are recruiting for a Resolution Coordinator to join the team in either our Sutton or Aylesbury office on a hybrid basis. Are you a good communicator who has a passion for resolving problems? Within this role you'll be engaging and resolving queries with both energy clients and installer stakeholders that we work with. This will be supporting a highly analytical, risk and governance-led function. The role will involve working alongside Compliance Analysts, Reporting Analysts and Finance and it sits underneath our Submissions Team Lead and will be instrumental in ECO delivery function What you'll be doing: Ensuring that all records are updated regularly and preparing accurate reports for senior management and stakeholders. Provide regular updates to internal and external stakeholders. Stay ahead of all relevant changes to guidance from Funder partners, DESNZ and Ofgem. Any other reasonable duties commensurate with the post, which may be allocated from time to time What we need from you: Experience with Excel Strong communication and organisation skills Preffered but not essential - Knowledge and experience of the Energy Company Obligation (ECO) including scheme rules and compliance requirements. What we offer: 25 days annual leave Enhanced Maternity, Adoption and Paternity leave 2 Paid volunteer days per year Pension Scheme Life Assurance Access to employee assistance programmes Online GP Service, 24 hours a day, 365 days a year Discounts with national retailers AgilityEco value diversity and encourage people from all backgrounds and communities to apply, our teams individual life experiences are part of what makes us great and we commit to providing a safe and inclusive environment for all. AgilityEco LI-SG1 LI-Hybrid Notes/Brief for Recruitment Team: About The Company AgilityEco is a mission-led BCorp business that provides a range of services supporting energy efficiency and retrofit into domestic properties in Britain – especially in fuel poor and vulnerable homes. AgilityEco has grown to become one of the leading delivery organisations for energy efficiency and retrofit programmes in Britain, supporting over 36,000 households in 2022/23, delivering nearly 95,000 energy efficiency measures and generating £75m in lifetime bill savings. Working with hundreds of partner organisations, including partnerships with 365 local authorities, we provide a range of services for energy companies, homeowners, installers, local authorities and social housing and private landlords. Find more on our brand here: https://www.agilityeco.co.uk/ Agility Eco is part of M Group Services, a trusted employer of over 11,000 skilled specialists, delivering a range of essential infrastructure services within the water, energy, transport, and telecommunications sectors in the UK & Ireland. M Group Services operates in an exciting industry that regularly presents opportunities for growth. In our commitment to the environment and society through our Environmental, Social, Governance (ESG) work, we are recognised as ‘Industry Top Rated ’, and as a forces-friendly employer, we hold the Armed Forces Gold Covenant. We work hard to build and maintain an inclusive environment where our people feel included and valued.