Chapel Estate Manager
The Chapel Estate Manager plays a crucial role in ensuring the smooth operation of the estate. They work closely with various stakeholders, including the Trustees, Congregation, Minister, tenants, and commercial clients, to manage and maintain the premises effectively.
The historical significance of the Chapel Estate buildings, mainly constructed in the 19th century and classified as Grade 2 listed, adds a unique layer of responsibility. This includes ensuring that any maintenance or renovations respect the architectural and historical integrity of these structures.
Managing such a historical estate involves careful planning and coordination to preserve its heritage while accommodating modern needs. The Chapel, Channing Hall, the Octagon Staircase, and the Surrey Street Retail premises all contribute to the estate’s rich history and character.
This role offers the chance to be a vital cog in this historic building’s operation and to meet a variety of different people along the way.
For the right candidate, this role could be seen as a job for life, with no two days the same.
Salary
* Starting Salary: The annual starting salary ranges from £37,500 to £42,500, depending on experience and qualifications.
* Holidays: 23 days plus Bank Holidays.
This role requires a well-rounded individual who can manage both the historical and commercial aspects of the estate efficiently.
Main Responsibilities
1. Safety Management: Overseeing the maintenance and updating of health and safety documentation, PAT testing, organ tuning, lift maintenance, fire equipment checks, and security alarms.
2. Security Management: Coordinating with other premises users to manage the security of the estate, which includes two operational alarm zones.
3. Relationship Building: Establishing and maintaining positive, constructive, and professional relationships with trustees, the Minister, Congregation, staff, visitors, tenants, and neighbouring property owners.
4. Rent and Lease Negotiations: Handling rent reviews for retail units and liaising with Upper Chapel Solicitors to set up rental agreements in conjunction with the Trustees.
5. Staff Supervision: Supervising the caretaker and cleaning staff, managing their work hours, and arranging necessary training courses.
6. Work Rota and Time Sheets: Maintaining the estate work rota and time sheets for daytime, evening, and weekend coverage.
7. Promotion and Growth: Promoting and growing the estate’s commercial property letting facilities, including advancing advertising initiatives.
8. Minor Repairs: Organising minor repairs in-house or arranging for them to be undertaken by selected contractors.
9. Premises Inspections: Regularly inspecting the premises and advising the Trustees of any defects or damage.
10. Bookings and Invoicing: Maintaining and operating the Chapel bookings procedure, dealing with pricing enquiries, preparing invoices, and ensuring payments are received in accordance with Chapel policy.
11. Financial Management: Banking weekly offertory, cash donations, and bookstall cash into the congregational committee bank account.
12. Major Projects: Working in conjunction with the Trustees to progress any major projects.
13. Rent Collection: Collecting quarterly rents from shop tenants and maintaining an Excel spreadsheet record of payments.
14. Ground Rent Collection: Collecting annual ground rents from leased properties owned by Upper Chapel.
15. Service Coordination: Liaising with visiting worship leaders to agree on practicalities.
16. Forecourt Parking Management: Managing the forecourt parking area.
17. Heating System Management: Managing the timetabling of the programmable Chapel District Energy Heating system.
18. Trustee Meetings: Attending regular meetings with the Trustees and providing a report one week ahead of the bi-monthly Trustee meetings.
19. Rota & Holiday Requests: Organising the staffing rota & holiday requests for the chapel.
20. Additional Duties: Performing any other duties as mutually agreed with the Trustees.
Skills
* Leadership and Management: Ability to manage staff, coordinate with various stakeholders, and oversee multiple projects simultaneously.
* Financial Acumen: Skills in budgeting, financial planning, and managing expenses.
* Communication: Strong verbal and written communication skills to interact effectively with tenants, contractors, and trustees.
* Problem-Solving: Ability to address and resolve issues promptly and efficiently.
* Attention to Detail: Ensuring that all aspects of the estate are maintained to a high standard.
Qualifications
* Educational Background: While there are no strict requirements, a relevant degree or HND is preferred.
* Experience: Considerable experience, possibly built up as a technician before moving into this role, is highly valued.
* Professional Qualifications: Relevant professional qualifications would be advantageous.
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