As Quality Manager, you'll deploy the quality strategy in your assigned line of business and coordinate the activities required to meet the quality standards set for projects, products, and services. You'll work with the wider teams and functions to ensure that this quality is consistent and meets both external and internal requirements. You'll be a key player and driver to promote Quality throughout the organisation and strive for a culture of excellence.
Key Responsibilities:
* Provide leadership for the development and promotion of a Quality culture and excellence in your line of business in line with the overall Quality Strategy.
* Develop and establish quality-process links with customers, both internal and external in line with the Business Management system and oversee continued compliance and embedding across the line of business.
* Proactively work with all key stakeholders to support and facilitate problem-solving and continual improvement activities.
* Develop, reinforce, and support the roll-out of advanced quality techniques based on risk management, focusing on preventing problems from occurring in the first place.
* Continuously reflect together with the teams on how to further develop the role of quality within the organisation considering aspects such as customer value co-creation, digitalisation, new technologies, removal of non-value-added activities, and sustainability.
* Organise, lead, coach, and develop a team of Quality Engineers, with the aim to embed Quality and deliver Quality outputs throughout the project/product Life Cycle.
* Ensure and support activities such as development of Project Assurance Plans (PAP), management of non-conformance (MRB, complaint management), root cause analysis, auditing, risk management, APQP activities, cost-of-non-quality, and cost-of-quality reduction programs.
* Establish and maintain a set of performance KPI's to allow informed decision-making.
* Attend and contribute in Sector, Programme, and IPT meetings and represent the Quality Function at a senior level in the sector.
* Deliver programme-specific assessment plans to help the Programme Manager focus on and resolve Programme risk and realise opportunities.
Qualifications:
* Experience in a similar role within an electronics, avionic, automotive, defence, space, or similar advanced manufacturing Industry.
* Good understanding of advanced quality tools (e.g., FMEA, control plans), life cycle management, and/or advanced product quality planning (APQP).
* Excellent knowledge of Root Cause and Corrective Action analysis tools (e.g., 8D, DMAIC).
* Excellent understanding of AS9100 / ISO 9001.
* Experience in quality auditing to AS9100/ISO9001/DAOS including the Supply Chain is a plus.
* Strategic and solution-oriented thinker.
* Good organisational skills and able to develop and manage project plans.
* Good interpersonal skills and ability to influence people without authority.
* Experience with coaching and developing people.
* Good analytical skills and attention to detail.
* Proficient with IT, particularly MS Office.
* Ability to travel both nationally and internationally if required.
* Lean 6sigma green or black belt is a plus.
Benefits:
* Pension: Award-winning pension scheme (up to 10% employer contribution).
* Holidays: 25 days plus bank holidays, option to buy/sell leave and to accrue up to 12 additional flexi leave days per year.
* Flexible Working: Flexible hours with hybrid working options. For part-time opportunities, please talk to us.
* Wellbeing: Employee Assistance Programme, access to Mental Health support, Financial wellbeing support, network groups (Enable, Pride, Equalise, Reservists, Carers).
* Lifestyle: Discounted Gym membership, Cycle to work scheme.
* Company funded flexible benefits: Access to private healthcare, dental schemes, Workplace ISA, Go Green Car Scheme, technology and lifestyle options (£500 annual allowance).
* Training: Free access to more than 4000 online courses via Coursera.
* Referral Incentive: You can earn a reward for successfully referring a friend or family member.
* Bonus: Scheme in place for all employees at management level and below.
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