Join Our Team as a Customer Relations Advisor at Certas Energy!
Are you passionate about delivering excellent customer service and looking for a new challenge?
Certas Energy has an exciting opportunity for a Customer Relations Advisor to join our vibrant team in Warrington.
This full-time, permanent role offers hybrid working after trainingspend three days in our friendly office and two days working remotely each week.
You’ll be working 37.5 hours per week in a role that’s as rewarding as it is engaging.
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What We Offer:
* Competitive Salary
* 25 Days Annual Leave (plus options to buy, sell, or carry additional days)
* Company Pension
* Life Assurance (4x your salary)
* An Annual Volunteering Day to support causes close to your heart
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What We’re Looking For:
At Certas Energy, our customers are at the heart of everything we do. As a Customer Relations Advisor, you’ll be a proactive problem solver, ready to go the extra mile to ensure our customers are well cared for.
We’re seeking someone who:
* Has a positive ‘can-do’ attitude and a passion for learning new skills
* Can remain calm under pressure with a patient approach
* Demonstrates excellent attention to detail
* Excels in verbal communication and interpersonal skills
* Has effective time management skills
* Ideally comes from a customer service backgroundbut this is not essential
Company Information
Certas Energy is the leading independent distributor of fuels and lubricants in the UK.
With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.
Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.
We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.
We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.
The successful candidate will be offered the position on Certas Energy terms and conditions of employment.
Certas Energy Ltd is an Equal Opportunities Employer