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Main area: EOC Clinical Navigator
Grade: Band 7
Contract: Permanent
Hours:
* Full time
* Part time
* Flexible working
37.5 hours per week (Shifts, covering 24/7 365 days a year)
Job ref: 174-EOCCN-060125
Site: Wakefield and York
Salary: £46,148 - £52,809 Per annum, Pro Rata
Salary period: Yearly
Closing: 19/01/2025 23:59
Interview date: 31/01/2025
Job overview
We have vacancies within our Clinical Navigator team in the EOC (Emergency Operations Centre) at both the York and Wakefield EOC locations and we are looking for talented individuals. You would be acting in either the upstream or downstream position providing clinical oversight and support to all incidents within a specified area.
Clinical Navigators are a key role within the EOC in ensuring the safety of waiting patients. They will be expected to use a variety of approaches based on the operating context at the time to mitigate any risk those waiting patients might be experiencing. This would include contacting the patient or their representative by phone or video link, considering the ordering of incidents waiting, utilising other providers, and identifying incidents that might benefit from a different response than a double crewed ambulance.
This role is offered as a full-time permanent role. As a department we could consider secondment or rotational roles with operations. We would consider part-time working but any reduction in hours or flexibility we could offer would be limited given our operating constraints.
Main duties of the job
You will be focused on managing clinical demand pro-actively within the area assigned. This would be working with agreed policies and Standard Operating Procedures (SOP's), as well as following guidelines and utilising decision-support tools when necessary. This would be supporting significant experience in urgent and emergency care, ideally with significant pre-hospital experience.
You will support the dispatch team as a clinical specialist allowing them to ensure that resourcing of incidents balances the needs of individual patients, with the need to ensure an effective response across the geographical area; this will require sound clinical decision-making to prioritise the use of resources at times of high demand managing risk in a way that maximises safety.
You will be first point of contact for some of our partner agencies and will need to develop and maintain a strong working relationship with those agencies.
Working for our organisation
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.
We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.
We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.
Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.
* Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
* 27 days annual leave, increasing to 33 with service.
* Contributory Pension.
* Car lease and other salary sacrifice schemes.
* Dedicated employee assistance and counselling service.
* Opportunities for research participation, career progression and ongoing development.
* Well respected, committed and supported staff networks for our workforce.
Detailed job description and main responsibilities
To enable us to meet the future needs for our services we have invested significantly in our Emergency Operations Centre's at Wakefield and York and have embarked on a period of change which is aligning our emergency and urgent care services with those of the wider healthcare economy.
This is an exciting opportunity for innovative upcoming clinicians who can demonstrate ambition, continuous professional development and who possess a natural propensity to lead on clinical excellence.
To be successful in this role you should be a registered professional (for example, a registered Nurse or Paramedic).
If you are invited to interview for this position, part of your interview will include a scenario based assessment.
Person specification
Qualifications
* Registered Paramedic (HPC) with at least 3 years post registration experience or Registered Nurse (RN1) with 3 years post registration with a minimum of two years in a patient facing operational role
* Evidence of significant pre-hospital emergency care experience in an acute environment
Experience
* Experience of supporting staff in a clinical environment
* Evidence of a proactive approach to own CPD and development of professional practice
* Experience of influencing guideline and policy development through feedback
* Experience of working within an EOC or another similar environment
Personal/Other
* Able to prioritise tasks, and to manage conflicting demands on time and resources, to deliver objectives
* Good interpersonal skills and able to develop effective working relationships and demonstrate professional credibility with colleagues
Skills
Yorkshire Ambulance Service NHS Trust is committed to having a diverse and inclusive workforce which reflects the communities and patients we serve across the Yorkshire region. Our ambition is to work together to promote a more inclusive environment, which attracts candidates from all sections of the community and signals our commitment to embracing diversity and promoting inclusivity.
As an inclusive organisation we welcome applicants irrespective of people’s age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We particularly encourage applications from people who are underrepresented within our sector, including people with lived experience from Black, Asian and minority ethnic backgrounds, people from the LGBT+ community, people with caring responsibilities and people with disabilities. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including an invitation to the first stage of the selection process, for applicants who meet the essential criteria for the job vacancy, and consideration of reasonable adjustments for people who have a disability under the “Disability Confident Scheme”.
Please note the salary range stated in advertisements is calculated on a pro rata basis if the vacancy is part time.
Disclosure and Barring Service
Yorkshire Ambulance Service NHS Trust is committed to safeguarding & promoting the welfare of children & vulnerable adults. Many of our posts are subject to a Disclosure & Barring Service check (DBS). Should this position be subject to a DBS check the cost will be recovered from your salary as a one-off payment. Currently the charges made by the Disclosure and Barring Service (incl. application fee) are £54.40 for an enhanced check and £26.40 for a standard check.
Any correspondence regarding an application will be sent electronically via the Trac Jobs Website to the email address that was provided at the time of the application. It is important, therefore, that you read your emails on a regular basis and respond as necessary.
The Yorkshire Ambulance Service Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.
Please note, the selection processes at Yorkshire Ambulance Service are in place to ensure we recruit candidates with the right skills and values, please be advised that the use of Artificial Intelligence (AI) in applications are monitored. We remain vigilant against candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills, and you will be required to declare on your application if AI has been used before submitting your application.
Our values underpin everything we do and how we do it; Kindness, Respect, Teamwork, Improvement.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Name: EOC Recruitment
Job title: EOC Team Leader
Email address: yas.eocrecruitment@nhs.net
Additional information:
If you would like to arrange an informal visit please contact: e.admin@nhs.net
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