Job summary The Site Director of Operations is accountable for the strategic development, operational and clinical performance, business planning and management and leadership of a number of specialisms within a Care Group structure. Given the size of the site and number of specialisms there is a COO and two Directors of Operations covering King's College Hospital and associated sites. The Site Director of Operations will work alongside the Site Medical Directors, Site Director of Nursing, Site Director of Finance and People. Main duties of the job Working as part of the Trust's senior leadership team, the Site Director of Operations will ensure that service objectives are implemented and, as a key member of the hospital executive team, will accept shared accountability for the hospital meeting its strategic, operational, and financial objectives. Reporting to the Site Chief Executive, the Site Director of Operations is accountable for the delivery of the operational and clinical performance in a number of specialisms at King's College Hospital, Denmark Hill and associated sites and for Trust wide services delivered by the Denmark Hill senior leadership team. The Site Director of Operations is responsible for providing strong leadership to senior management reports, ensuring that effective management and performance systems are in place. The post-holder will be responsible for the annual site capacity planning based on realistic and agreed demand assumptions working with other Directors of Operations to review planning across the group. About us King's College Hospital NHS Foundation Trust is one of the UK's largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level. We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people. King's is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone's contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust's carbon emissions, waste and pollution wherever possible. Date posted 18 October 2024 Pay scheme Very senior manager (VSM) Salary £100,000 to £200,000 a year per annum inc HCA's Contract Fixed term Duration 12 months Working pattern Full-time Reference number 213-CORP-6733899 Job locations King's College Hospital NHS Foundation Trust Denmark Hill SE5 9RS Job description Job responsibilities People and Leadership Provide strong leadership to senior management reports, ensuring that effective management and performance systems are in place. Ensure staff are empowered to develop, lead and implement changes in service delivery in line with Group strategy and agreed Trust objectives. Lead on the development of a culture of continuous improvement in order to meet quality, financial, performance targets and standards ensuring clinical services deliver against their plans, meeting targets within budget. 1. Strategic Development of the Trust and Group Model Work as a dynamic, innovative and inclusive leader using a positive, strong influencing and coaching style to ensure all services in the hospital unit run effectively and to budget ensuring that the hospital site and the wider Trust are portrayed in a positive, collaborative manner. To promote and support the work across the system ensuring the site is a visible and impactful part of system planning that delivers the best patient care and staff experience. To contribute to the Group strategy through local insights and to implement Group strategy locally. Operational and Clinical Performance With the Site Executive Team and other Trust senior leaders seek out opportunities to challenge poor practice in all areas including clinical quality, patient experience and operational effectiveness and put remedial actions in place to ensure and evidence improvement and demonstrate that quality and safety are of the utmost priority in the daily operation of the hospital. To provide expert advice to colleagues on all appropriate operational issues, ensuring the achievement of NHS targets, whilst ensuring the safe provision of high quality patient focused services, in particular ED performance, RTT 18 weeks delivery and cancer targets. Monitor and evaluate service delivery and performance, providing accurate and appropriate information in accordance with Trust requirements. Job description Job responsibilities People and Leadership Provide strong leadership to senior management reports, ensuring that effective management and performance systems are in place. Ensure staff are empowered to develop, lead and implement changes in service delivery in line with Group strategy and agreed Trust objectives. Lead on the development of a culture of continuous improvement in order to meet quality, financial, performance targets and standards ensuring clinical services deliver against their plans, meeting targets within budget. 1. Strategic Development of the Trust and Group Model Work as a dynamic, innovative and inclusive leader using a positive, strong influencing and coaching style to ensure all services in the hospital unit run effectively and to budget ensuring that the hospital site and the wider Trust are portrayed in a positive, collaborative manner. To promote and support the work across the system ensuring the site is a visible and impactful part of system planning that delivers the best patient care and staff experience. To contribute to the Group strategy through local insights and to implement Group strategy locally. Operational and Clinical Performance With the Site Executive Team and other Trust senior leaders seek out opportunities to challenge poor practice in all areas including clinical quality, patient experience and operational effectiveness and put remedial actions in place to ensure and evidence improvement and demonstrate that quality and safety are of the utmost priority in the daily operation of the hospital. To provide expert advice to colleagues on all appropriate operational issues, ensuring the achievement of NHS targets, whilst ensuring the safe provision of high quality patient focused services, in particular ED performance, RTT 18 weeks delivery and cancer targets. Monitor and evaluate service delivery and performance, providing accurate and appropriate information in accordance with Trust requirements. Person Specification Qualifications Essential Educated to degree standard or equivalent Evidence of continuing professional development and management education (e.g. Diploma, Master's Degree) Experience and Knowledge Essential Extensive experience, expertise and understanding of performance and change management, business planning, budget setting and contracting processes, in a health setting. A record of significant achievement in directing and managing the delivery and improvement of services within an organisation of comparable size and complexity. Broad experience of leading large teams of professional staff within a performance management culture. Personal Skills Essential The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes and rational & timely decision making. The breadth of outlook and political skill necessary to establish effective working relationships with staff at all levels within and outside the organisation. Person Specification Qualifications Essential Educated to degree standard or equivalent Evidence of continuing professional development and management education (e.g. Diploma, Master's Degree) Experience and Knowledge Essential Extensive experience, expertise and understanding of performance and change management, business planning, budget setting and contracting processes, in a health setting. A record of significant achievement in directing and managing the delivery and improvement of services within an organisation of comparable size and complexity. Broad experience of leading large teams of professional staff within a performance management culture. Personal Skills Essential The ability to identify, define, promote, communicate and achieve clear organisational values and goals, effective management processes and rational & timely decision making. The breadth of outlook and political skill necessary to establish effective working relationships with staff at all levels within and outside the organisation. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name King's College Hospital NHS Foundation Trust Address King's College Hospital NHS Foundation Trust Denmark Hill SE5 9RS Employer's website https://www.kch.nhs.uk/ (Opens in a new tab)