We have an exciting opportunity for a Triage & Interventions Officer to join the team in North Wales working 37.5 hours per week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you.
The ability to converse in Welsh is essential for this role
About the role:
This role is based in St Asaph North Wales
As a Victim Help Officer you will be:
You will be working in liaison with North Wales Police and other relevant agencies, and involves shift working on a rota basis between 8am-8pm Monday to Friday and 9am - 5pm on a Saturday. Ensuring the provision of individual assessment of impact and risk, within the framework of VS's Service Model.
Support will include providing resources, interventions, and information to all service users. In order to:
* support those affected by crime in understanding and asserting their rights and entitlements
* in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
* facilitating access additional services
* establish healthy coping mechanisms
* provide practical support and information
To provide high quality support to all victims and ...