Knowledge and Specific Job Skills Summary
Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills: you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.
Key Accountabilities and Responsibilities
1. Work with existing customers to grow accounts into long standing relationships
2. Understand what our clients are looking to achieve and recognise areas in which we can support them
3. Deliver an exceptional level of customer service in every interaction with our clients
4. Identify opportunities to up-sell, cross sell and encourage repeat business
5. Proactively identify and target new business opportunities through various existing or new channels
6. Liaise with suppliers to source products to meet customer’s requirements
7. Provide quotations and proposals working with our in-house studio team
8. Work closely with our in-house production team to make sure orders are delivered
9. Achieve sales targets as agreed with your Merchandise Manager
Person Specification/Core Competencies
10. Prior experience within the promotional merchandise industry is essential
11. Superb communication skills both written and verbal
12. A polite and friendly manner
13. Ability to work effectively as part of a team
14. Able to prioritise and manage several tasks at once
15. Excellent computer skills
16. A strong desire to achieve is extremely important
17. Confident on the phone speaking with customers and suppliers
18. Driven to achieve various sales KPIs
19. Trustworthy and appreciates the need for confidentiality
20. Good word, excel and I.T appreciation to enable a competent use of databases,spreadsheets, word processing and accounts packages
21. Enjoys the challenge of working in an ever changing environment and thrives on responsibility to make a positive impact
Benefits
22. Become a merchandise consultant for one of Europe’s fastest growing merchandise suppliers
23. Flexibility to work from home or in a friendly office with a hard-working team that love what they do every day
24. Industry recognised education programme
25. Uncapped commission package based on achieving/exceeding sales targets