Our client are a leading company specialising in information and technology, with a presence in 18 countries and a diverse team of 4,000 employees. Their brands dominate in sectors such as construction, public sector, automotive, industry, risk & insurance, and retail. They connect professional communities, enabling decision-makers to make informed choices and driving sustainable business growth.
The Role: Business Liaison Advisor
We are on the lookout for a motivated and detail-oriented Business Liaison Advisor to join their team. In this role, you will investigate ongoing construction projects, leveraging various communication channels to uncover valuable opportunities for their clients.
Key Responsibilities:
* Conduct thorough research on current construction projects using telephone, internet, and other communication tools.
* Directly interact with customers via their internal CRM system, answering inquiries about project information.
* Manage your workload to ensure timely, accurate, and up-to-date project information delivery.
* Achieve KPI targets related to project volume and data quality.
* Collaborate effectively with colleagues across different departments.
* Build and maintain strong relationships with contacts in the construction industry.
* Flexibly undertake additional tasks as required by the manager and business needs.
Skills and Experience Required:
* Experience in an outbound calling role (such as Research...