Tamworth Ref: VA2569 TEC1 Benefits Competitive salary plus performance related bonus 29 days holiday including public holidays plus additional days with service Pension contributions Referral bonus scheme Enhanced parental leave Enhanced sick pay Wagestream—a Financial Wellbeing app giving you ultimate pay control Get paid when you want, save monthly, enjoy shopping discounts, explore your benefits, and even connect with a financial coach. Talk to us about flexible working VIP Awards – colleague recognition scheme Cycle to work scheme Benefits App – virtual GP appointments, employee assistance programme (EAP), cycle to work, high street discounts, discounted vehicle maintenance & repairs and so much more Steer Academy provides accredited ongoing training – paid for by the business Opportunities for career progression Exciting opportunity to join our team as a Workshop Controller. Steer Automotive Group is a leading automotive repair business, rapidly growing with a reputation for providing high-quality service and customer satisfaction. Due to continued business growth, we have an exciting opportunity to join our successful team in Tamworth. We are looking for a motivated and experienced Workshop Controller to join our dynamic team and contribute to our ongoing success. About the Role As a Workshop Controller with Steer, you will be responsible for overseeing the daily operations of our busy workshop. Your role will be crucial in ensuring that all vehicle repairs and maintenance are completed efficiently, on time, and to the highest standard. You will manage a team of technicians, coordinate workflow, and maintain communication between the workshop and the front-of-house staff. You will also support the VDA team with damage estimations. Key responsibilities: Workflow Co-ordination - Oversee the daily operations of the workshop, ensuring efficient workflow and timely completion of repairs and services. Job Allocation - Allocate work to technicians based on their skills and experience, ensuring optimal use of resources. Quality Control – Ensure that all repairs are quality checked and meet company, manufacturer and industry standards. Communication - Liaise with the service advisors and technicians to provide accurate updates to customers on the status of their vehicles. Oversee Health and Safety – ensure all health and safety regulations and safe working practices are adhered to within the workshop. Inventory Management - Manage stock levels, assisting the Parts team ordering parts and supplies as needed to maintain smooth operations. Staff Training – Train and mentor new staff, identifying areas for training and development as well as fostering a positive and productive work environment. About You You will have an extensive understanding of the automotive repair industry, as an MET, Panel or Paint Technician or VDA, from an accident repair background and you will ideally have supervisory experience. You will also have: Significant technical background with a comprehensive understanding of vehicle systems and repairs. Excellent organisational and leadership skills. Ability to work under pressure and handle multiple tasks simultaneously. Strong communication skills, both written and verbal. Knowledge and understanding of health and safety regulations and risk assessments. Proficiency in using workshop management software and other computer applications. Ideally have experience in vehicle damage estimating and utilising Audatex. Valid UK driving licence. If you are a proactive and dedicated Workshop Controller looking for a new challenge, we would love to hear from you.