Business Account Manager - H beauty, Milton Keynes
Salary: £24,000-£27,000 (depending on qualifications), plus uncapped commission and quarterly bonus
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? ……. Keep reading!
A Dermalogica Business Account Manager is at the true heart of where these results happen in our business. Based on the shop floor with your team, you are responsible for encompassing our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
The responsibilities of the Business Account Manager…. Could this be you?
* Guide customers through a journey by advising, listening, and connecting with them throughout every touch point, aiming to wow them with a personalized experience.
* Set up a skincare programme comprising both treatment and homecare to achieve goals, creating a partnership by sharing your treatment plan with customers.
* Drive retail growth month on month through motivating and supporting the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets and KPIs.
* Drive events in-store with both on-counter activity and masterclasses, ensuring all events are fully booked.
* Be a role model by performing all services to the highest standard and assisting the District Sales & Education Manager and Retail Training Manager with on-counter training.
* Comfortable working independently, as this is a one-person counter.
* Follow grooming standards to embody the Dermalogica ethos every day.
Do you have the below skills?
* Hold an equivalent Level 3 in Beauty Therapy with Facial Electricals, which is essential for consistent therapist standards.
* Possess a Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If not held, Dermalogica will fund this as part of your development, worth £3,200.
* Have at least 2 years of management experience, ideally within a retail environment.
* Be an outgoing, creative thinker who can create theatre at the counter to inspire and attract customers.
* Have an unparalleled passion for skin health that you use to inspire others.
What is in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General, including Virtual GP with Health365, wellbeing and counselling, and Financial Protection.
* A 5% pension contribution from the company and access to a pension advisor.
* Your birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovation before they hit the shelves.
* 30% off other Unilever Prestige Brands such as Hourglass, Living Proof, Ren, Murad, and Kate Somerville.
* Access to Unilever Discounts, an online shopping website with discounts on multiple high street brands.
* The opportunity for growth and progression through our Learning and Development platforms.
* Treats in the office such as our Free Ice Cream Fridge and regular complimentary skin treatments.
Please note that candidates must have finished their NVQ 3 or 4 Beauty Therapy qualification, or equivalent, at the time of application and must be able to provide a certificate at the interview.
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