Business Account Manager - H beauty, Milton Keynes
Salary: £24,000-£27,000 (depending on qualifications), plus uncapped commission and quarterly bonus
We are the number 1 professional skincare brand globally and we are passionate about bringing everyone skin confidence. At Dermalogica, we are on a mission to change and revolutionise this industry through our three pillars: Education, Personalisation, and Human Touch. Do you dream of being part of this industry-changing movement? If so, we are looking for inspirational top talent to be part of something special.
Do you want to be part of our tribe? Keep reading!
A Dermalogica Business Account Manager is at the heart of our business. Based on the shop floor with your team, you are responsible for embodying our mission of empowering and educating all our customers to achieve their best skin possible. You will drive new business opportunities and encourage your team to think outside the box and help them excel.
The responsibilities of the Business Account Manager… Could this be you?
* Guide customers through a personalized skincare journey by advising, listening, and connecting with them throughout every touchpoint.
* Set up every service as a skincare programme comprising both treatment and homecare to achieve goals. Share your treatment plan with customers and educate them on recommended homecare.
* Drive retail growth month on month by motivating and supporting the team, thinking outside the box with new inspiring event ideas, and exceeding all location targets and KPIs.
* Organize in-store events including on-counter activities and masterclasses, ensuring all events are fully booked.
* Act as a role model by performing all services to the highest standard and assisting the District Sales & Education Manager & Retail Training Manager with on-counter training.
* Work independently as this is a one-person counter.
* Follow grooming standards to embody the Dermalogica brand every day.
Do you have the below skills?
* Hold an equivalent Level 3 in Beauty Therapy with Facial Electricals, which is essential for maintaining consistent therapist standards.
* Possess a Level 4 Beauty Therapy qualification, including Microneedling and Chemical Peels. If you do not hold this qualification, Dermalogica will fund it as part of your development.
* Have at least 2 years of management experience, ideally within a retail environment.
* Be an outgoing, creative thinker who can create theatre at the counter to inspire and attract customers.
* Exhibit a passion for skin health that inspires others.
What is in it for you?
* Private Health Care with Vitality and Medicash.
* Life insurance with Legal and General, including a Virtual GP, wellbeing and counselling, and financial protection.
* A 5% pension contribution from the company and access to a pensions advisor.
* Your birthday off work!
* 5 paid sick days per year.
* £70 monthly product allocation.
* Access to new product innovations before they hit the shelves.
* 30% off other Unilever Prestige Brands.
* Access to Unilever Discounts, an online shopping website for discounts on multiple high street brands.
* Opportunities for growth and progression through our learning and development platforms.
* Treats in the office such as a Free Ice Cream Fridge and regular complimentary skin treatments.
**Please note that candidates must have completed their NVQ 3 or 4 Beauty Therapy qualification, or equivalent, at the time of application and must provide a certificate at the interview.
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