Job Title: Customer Experience Executive
Salary: £23k base plus monthly performance bonus (circa £28k)
Sector: Legal
Location Derby
Hours: 09:00 – 17:00, Monday – Friday (37.5 hours per week)
The company.
This is an award-winning legal practice, specialising in Wills and Probate. A large number of law firms have transferred their will writing service into this company. The team is now working to catalogue those wills in order to get in touch with their rightful owners
* This company believes in nurturing talent and providing growth opportunities
* The company culture is all about empowerment: encouraging ownership and initiative, minus all the rigid hierarchies
* They regularly organise get-togethers, social events and team building activities
* Recognition and Rewards: They love to celebrate success. Their rewards and recognition program ensures that your hard work doesn’t go unnoticed.
* Health and Wellbeing: they offer comprehensive health benefits, including 24/7 access to physical and mental health resources.
Role Overview:
They are now building a team of proactive and enthusiastic Customer Experience Executive This role is central to ensuring that their clients receive the highest standard of service, making it an excellent opportunity for someone who thrives in a client-focused environment.
* Customer Service Excellence: You’ll be the first point of contact for their clients, ensu...