Full Time (32 Hours) Hourly (13.75 - 13.75) Musselburgh
About Us: We're Burton & Speke, a locally owned and operated Starbucks franchise. We share the passion of Starbucks for crafting delicious coffee and creating a warm, welcoming atmosphere for everyone in our community. We're looking for a driven Supervisor to join our team.
Why Choose Burton & Speke, Your Locally Owned Starbucks:
* £13.75 per hour.
* Growth and development opportunities, fostering a culture of continuous learning and innovation.
* Flexible work schedule.
* Free drinks on shift
* Discounted food and drinks when you’re not working .
* Fun and supportive team environment built on transparency, dignity, and respect.
* Access to an Employee Assistance Programme.
* Partner Recognition Programmes
The Role: As a Starbucks Supervisor at Burton & Speke, you'll lead our store, ensuring smooth operations and upholding the high standards of quality and service that Starbucks is known for. You'll be the heart of the store, fostering a positive and inclusive environment for both customers and your team.
What You'll Do:
* Become an Expert: Supervise and coach on Starbucks' beverage and food preparation, sharing your knowledge and expertise with the team.
* Lead the Store: Manage operations like cash handling, inventory, and maintaining a clean environment, holding yourself and your team accountable for results.
* Champion Customer Experience: Resolve issues promptly, create a welcoming and memorable experience for everyone by upholding Starbucks standards.
* Empower Your Team: Coach and motivate team members to reach their full potential, providing constructive feedback and ongoing coaching to support their development.
* Build a Strong Culture: Foster a positive and inclusive environment built on transparency, dignity, and respect, where everyone feels valued and empowered to contribute.
About You:
* You have a passion for people and product, and are excited to share your enthusiasm for exceptional customer service and delicious coffee.
* You're a natural leader with strong communication and interpersonal skills.
* You're detail-oriented with a strong work ethic and a commitment to achieving results.
* You're flexible and can handle multiple tasks simultaneously.
* You're enthusiastic and have a positive attitude.
* You believe in supporting people to succeed and are confident in providing feedback and coaching to help them grow.
* You value transparency, dignity, and respect and are committed to fostering a welcoming and inclusive environment.
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