Job overview
A full time opportunity has arisen to join our team of Lead Rota Coordinators in the Medicine and Emergency Care division at MTW.
To be successful in this challenging role, you will have excellent communication, organisation and problem solving skills with the ability to work with a positive and solution focused attitude. This will enable our team to ensure effective rotas are in place to deliver a safe, efficient and effective operational clinical services.
Main duties of the job
To support the operational day to day running of the service including the design and implementation of systems and processes to achieve this, in particular:
· To monitor and co-ordinate all medical / nursing rotas across the Directorate
· To co-ordinate, log and monitor all types of leave for medical/ nursing staff
· To act as the first point of contact for issues relating to Junior Doctors or nurses (e.g. annual leave, study leave, shift swaps, locum / bank cover).
· To compile absence spread sheets and conduct back to work interviews with Jnr doctors.
· Responsible for maintaining Patchwork Roster and Patchwork Bank applications
“Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person specification
Experience
Essential criteria
1. Level of knowledge/specialist knowledge required as a minimum, i.e. if no qualification what experience/knowledge is required to undertake the role, i.e. is it equivalent to a recognised qualification, etc
2. Required training/courses undertaken
3. Databases and computerised records eg: PAS, Rostering ststems
4. Experience of line managements or supervision of staff
Desirable criteria
5. Basic understanding of NHS terms and conditions for Doctors and other staff
Skills and Attributes
Essential criteria
6. Ability to work on own initiative
7. Manage complex workload and competing demands
8. Well organised and able to prioritise own workload and that of others
9. Ability to work under pressure and problem solve, meeting demanding deadlines
10. Resolve conflict
11. Ability to set up systems and procedures to support the service
12. Excellent communication skills both verbal and written
13. Negotiation, influencing and persuasion skills
14. Highly motivated and able to work autonomously using own initiative
15. Professional attitude, approachable and enthusiastic
16. Understanding of Data Protection Act
17. Assertiveness and diplomacy, when dealing with difficult situations
18. Team player
19. Attention to detail, must be able to concentrate in situations where frequent interruptions are likely
20. Able to deal with unexpected situations
21. Intermediate Administrative skills Including the ability to type accurately, diary management and take minutes of meetings as required
Desirable criteria
22. Knowledge and skills in general and human resource management
Qualifications
Essential criteria
23. Good standard of General Education
24. 5 A to C grade GCSEs or equivalent including English Language
25. Educated to a degree level or equivalent professional experience
26. Full range of Administrative Skills Minimum NVQ III or equivalent experience
27. Record of continuous professional and managerial development
28. Computer Literacy (RSA II/ECDL or equivalent experience)
29. Recent working knowledge of Microsoft Office package