Office Manager We're looking for an experienced Office Manager to join our team. The Office Manager is Responsible for the efficient and smooth operation of our Glasgow office alongside the remote management of our Aberdeen, Edinburgh and Manchester offices. O verseeing facilities management, daily office operations, health and safety compliance, and administrative support across all offices. The role also includes managing reception duties, coordinating events, providing PA support to senior leadership, and ensuring the company adheres to its policies and safety regulations. Ultimately, the Office Manager plays a crucial role in maintaining a productive, well-organised, and positive workplace environment while supporting various business functions and compliance requirements. The Job No two days are the same, but to give you an idea of the sort of work you can expect to be involved in Office & Facilities Management : Ensure the smooth operation and maintenance of the Glasgow office and remotely oversee the Edinburgh, Aberdeen, and Manchester offices. This includes coordinating daily office tasks, ensuring compliance with safety and security procedures, and overseeing maintenance and repairs. Reception and Communication : Open the Glasgow office in the mornings, manage reception duties, answer phones, and direct calls to appropriate team members. First point of contact for visitors and maintain a positive and welcoming atmosphere in the office. Supplier and Budget Management : Source quotes from office suppliers, monitor service quality, and track invoices. Manage office budgets for utilities, insurance, cleaning, events, and supplies. Ensure stock control for stationery, catering, water, and cleaning materials across all offices. Security and Health & Safety Compliance : Contribute to the building’s security and safety, including fire alarm tests, maintaining safety records, and managing access to the office (keys and fobs). Monitor health and safety risks, arrange repairs, and ensure compliance with health and safety regulations. Event and Hospitality Coordination : Plan and coordinate events for both staff and hosting clients, including arranging hospitality, accommodation, and travel bookings. Organise internal and external meetings for the CEO and senior leadership. HR and Administrative Support : Assist HR with onboarding new employees and provide general administrative support across all departments. Board and Executive Support : Prepare agendas, minutes, and supporting materials for Board meetings. Manage the appointment diary for the CEO and board members, alerting them to important and urgent matters that require attention. Provide PA support as needed. Office Environment and Culture: Ensure all public and reception areas are tidy and presentable. Foster a positive workplace culture, reinforcing company values and leading by example. Compliance and Systems: Support the implementation and maintenance of office procedures, ensuring that all administrative systems are running efficiently. Ensure compliance with BIG’s Health & Safety Policies and the Health & Safety at Work Act 1974. The Person Ideally we are looking for someone who has experience in Managing the day-to-day operations of office spaces, ensuring maintenance, safety, and compliance with health and safety regulations. Admin support including overseeing office supplies, coordinating events, and maintaining office systems and procedures. Experience with diary management, organising meetings, and supporting senior leadership is essential. Understanding of health and safety policies and practices, with experience in managing compliance, organising safety inspections, and ensuring offices are compliant and safe Comfortable managing relationships with both internal teams and external suppliers, handling contracts, invoices, and service providers. Experience organising internal and external events, including preparing to host clients, booking travel, accommodation, and coordinating hospitality. Has a proactive attitude toward continuous improvement. Excellent Microsoft Office Suite skills and easy adoption of internal systems. The Perks We are a fast-paced independent agency, with a collaborative and supportive culture and a real emphasis on helping every member of our team achieve their potential. We value energy and commitment highly. If you’re the right person for this opportunity, you can count on: A hybrid working model. A brilliant holiday allowance, including a day off for your birthday, a day off for charity work of your choice and a half day for Christmas shopping. Senior investment and time into your career development. Coaching, training, and mentoring programmes, with support for professional memberships and study. Free fruit every day, free bar every Friday and free pizza every month. Company pension scheme and life assurance. Cycle to work scheme / season ticket / parking permit loan. Lots of social events throughout the year and a company-wide Summer and Christmas party. An open, dynamic, and collaborative working environment. The opportunity to work alongside and learn from some of the best in the business. The best colleagues you could hope for But enough about us. How about you? Interested? Of course you are Click apply now to tell us why you should be the newest member of our team… About BIG Established over two decades ago, BIG Partnership has grown to become one of the UK’s largest and most successful independent communications agencies, with more than 90 people working on over 250 clients across offices in Glasgow, Edinburgh, Aberdeen and Manchester. We specialise in offering a fully integrated service to our clients, with core services that cover PR, design, digital and marketing. We work with businesses ranging from start-ups to some of the world’s biggest brands. Household brands, including Aldi, BP, Deloitte, Asda, Loch Lomond Whisky and Loganair and, have entrusted their marketing and communication needs to us. This trust is reflected in our recent ranking for client satisfaction, where specialist consultancy, Relationship Matters, placed BIG among the top 20% of agencies globally for client satisfaction. We are BIG on our people and culture. You’ll be working alongside colleagues who will happily go the extra mile for you, because they know you would do the same for them. Independently conducted staff surveys show BIG boasts a supportive and positive work environment, with more than 90% of its staff viewing BIG as an employer of choice. This is probably why The Herald newspaper named BIG as having the Best Employee Culture in Scotland at their recent Employer of the Year awards in Glasgow. We’re truly a values-driven organisation. A hallmark of our ethos is our focus on staff development and an open, supportive culture. If you're interested in working with us, you can find our open vacancies on our website, and you can hear directly from our teams about our award-winning culture and what they love most about working at BIG. BIG Partnership is committed to being an equal opportunities employer and we welcome applicants from all backgrounds. Closing date: 07 February 2025