Join Cotswold Inns & Hotels: Where the true you thrives and diversity is embraced. At Cotswold Inns & Hotels we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.
The Swan Hotel is located in Bibury, a beautiful village in the Cotswold in Gloucester, a 4-star hotel with 22 rooms and a rosette restaurant, bar, function room, a thriving weddings and travel trade business.
What We Can Offer You
* An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
* Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
* Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
* 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years, and 40% after five years.
* A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
* Discounted hotel stays at hotels in the Fuller’s Family.
* Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets, and much more.
* Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
* Full induction and training.
* The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.
What We Look For In a Reception Manager
* Maintain high energy levels and ensure smooth service delivery to keep guests satisfied.
* Lead and support the reception team.
* Handle check-ins, reservations, and guest interactions alongside the team.
* Take pride in training and mentoring new staff members.
* Utilise IT systems effectively to manage reservations and guest information.
* Work collaboratively with the team to create a welcoming atmosphere for guests.
* Attention to detail and high standards of service in keeping with a 4-star hotel.
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