When it comes down to service, process and people; CET is the partner of choice. Our hallmark characteristics are quality, reliability and outstanding service.
Our highly skilled 250 employees are always prepared to go the extra mile to deliver excellence; it’s a cultural thing. As a result, we offer an unrivalled nationwide service you can trust; delivered by some of the most experienced professionals and technical staff in the business.
Ever since we were first established, back in 1988, we have been developing our systems and services to meet the changing needs of our clients.
CET provides a reliable, nationwide drainage investigation and repair service; featuring drainage mapping, CCTV surveying and 24/7 emergency drainage response.
We provide a national service for drainage and watermains claims across the UK, working as specialists on behalf of major insurance providers.
Working for us is many things – exciting, challenging, rewarding but it’s never dull. You’ll work with a diverse mix of people in a buzzing atmosphere and be part of a welcoming, inclusive community.
If you have got the skills we’re after, you know what to do, apply now
Applications from UK Mainland only
The Package
Basic Salary: £27,337 per annum with eligibility to participate in an annual employee discretionary bonus scheme.
All the additional benefits that CET can offer you can be found on our careers page!
Work Pattern: Monday to Friday (40 hours per week)
Location - The Underground Services Team are not permanently home based but work on a hybrid basis with the necessity to attend the office based in Preston on a fairly regular basis- actual days to be on site/at home to be agreed.
Holidays -22 days plus bank holidays with opportunity to attract up to 3 service days at the 3 year point, one per year will be automatically added to your entitlement based on service
Reporting To - Technical Team Manager
Job Role and Responsibilities
* Experienced in writing drainage reports
* Experienced in writing water supply reports
* Full understanding of Wincan drainage reports
* Able to create complex reports for our insurance clients
* Ability to price work in accordance with client specific schedule of rates
* Understanding of all relevant regulation that apply to drainage and water claims
* Full understanding of the WRC best practices
* Able to advise field staff from a technical standpoint
* Able to communicate report finding with both internal and external customers
The above list is NOT exclusive!
SKILLS AND ABILITIES
* Clear and concise written and spoken communication skills
* Ability to present written information in a structured and balanced way, appropriate to the needs of the reader
* Ability to use all the IT platforms in operation with our team
* Experience of dealing with incoming and outgoing calls
* Experienced in customer care
* Capable and confident with all IT Packages used within the business
We have created an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.
CET is a Disability Confident Committed Employer and we want to make sure that you have the best possible recruitment experience with us. If you have a disability or long-term health condition and adjustments to our process would help you to perform to your full potential, please let us know.