About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. This role will be within our Fixed networks team, youll join our people who support providing turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks. Want to come and be a part of it? What will you be doing? As aCapacity Planning Analyst you'll support our residential installations contracts by calculating headcount requirements for target volumes and establishing achievable volumes given current headcounts. This role is crucial in ensuring operational and financial excellence across our business. The successful candidate will be responsible for considering factors such as skill availability, resource availability, attrition, shrinkage (sickness/holiday), and success rates, all while utilising raw data to inform decisions. You'llplay a pivotal role in bridging the gap between our internal teams and clients, ensuring that we meet our clients' varying demands efficiently and effectively. You'll prepare and present reports on capacity planning, highlighting key insights and recommendations to senior management. Continuous improvement is a key aspect of this role, with the successful candidate expected to identify opportunities for process enhancements and implement changes to drive efficiency and effectiveness in capacity planning. What youll bring Experience within a Telecoms sector Proven track recording to producing insights which have supported the delivery of successful outcomes. Self-motivated, result driven and thrives in a busy working environment. Strong analytical and data visualisation skills proficient in the use of Power BI, Excel, SQL and Sharepoint. Ability to utilise insight in order to drive business decisions and outcomes applying operational insight and excellent problem solving capability. Effectively present recommendations and findings up to MD level. Capability of influencing & challenging peers to encourage innovation & achieve the best customer outcomes. Technical knowledge of complex Telecoms networks and network technologies. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more Private health care and health care cash plan for you Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group.