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- Employer Network Course Booker Administrator
Number of jobs available 4 Region(s) East of England /*generated inline style */ City/Town Peterborough /*generated inline style */ Office Location Head Office – CITB, Sand Martin House, Bittern Way, Fletton Quays, Peterborough, PE2 8TY /*generated inline style */ Departmental Grade Team Member.TM1 /*generated inline style */ Post Type Fixed Term /*generated inline style */ Length of post
1 year(s) 4 month(s)
/*generated inline style */ Working Pattern Full Time /*generated inline style */ Salary £21, - £26, /*generated inline style */ Details
Job Title: Employer Network Course Booker Administrator
Location: CITB Office, Peterborough
Salary: £24,
We are looking to recruit full time Employer Network Course Booker Administrators, based in our Peterborough office. The role will be based full time onsite at CITB Head Office.
Duties will include:
Working to a high auditing standard, completing the end-to-end process for all training bookings, including, recording employer feedback timely and as appropriate.
Negotiating course prices with training providers to ensure the customer benefits from the most cost[1]effective, high-quality training available.
Providing a seamless experience to all employers, offering an efficient “can do” service and where appropriate, providing a first-time resolution. Encouraging employers to consider their long-term training need requirements, identifying appropriate opportunities to upsell additional training to employers.
Being the first point of contact for employer enquires about training bookings, answering all incoming calls and managing the workflow within an agreed SLA
Following up with training providers to ensure the training was delivered and report any delegates that did not attend.
The salary for this role is £24, .
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