Precision Ag / Integrated Solutions Coordinator - Horsham
Posted: 17/04/2025
Closing Date: 17/05/2025
Job Type: Permanent - Full Time
Location: Group Support Centre
Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!
Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!
Job Description
At Emmetts, we’re committed to supporting our customers with cutting-edge agricultural solutions—and now, we’re offering an exciting opportunity to join our Integrated Solutions Precision Ag team in a newly created Coordinator role.
This position is perfect for someone passionate about ag technology, ready to transition into the Precision Ag space, and driven by innovation, efficiency, and great customer experiences.
About the Role
As the Integrated Solutions Coordinator, you’ll play a central role in keeping our IS operations running smoothly. This multifaceted position blends technical awareness, organisational strength, and customer service excellence.
You’ll be the first point of contact for digital tool and precision ag inquiries, help coordinate service delivery across departments (including Parts, Service, and Sales), and support the overall delivery of our IS offering.
This is ideal for someone who enjoys variety in their work and is highly organised, tech-savvy, and thrives on building great relationships.
Key Responsibilities
* Act as the first point of contact for IS-related customer inquiries—triaging to relevant specialists as needed
* Coordinate and schedule IS services to maximise team efficiency and responsiveness
* Support internal departments with IS-related processes and solutions
* Manage key admin functions such as inventory tracking, subscription renewals, and general workflow coordination
* Contribute to high levels of customer satisfaction through timely, proactive support
About You
* Passionate about agricultural innovation and excited to grow your career in Precision Ag
* Highly organised, detail-focused, and able to manage multiple tasks
* Excellent communicator with strong customer service instincts
* Tech-savvy and confident navigating digital platforms
* Previous experience in ag machinery, tech support, or administrative coordination is an advantage
What We Offer
We’re proud to offer a range of employee-focused benefits that reflect our values as a family-owned and operated business:
* Competitive remuneration package
* Career growth opportunities across our 15 branches in VIC & SA
* Flexibility and a family-first culture with a range of options such as Purchased leave, paid parental leave, and flexible work arrangements
* Salary packaging options, including novated leasing and remote living allowances
* Access to a strong internal support network: Finance, IT, Training, and HR
* Health & wellbeing focus, including access to Mind Fit and our free, confidential Employee Assistance Program
At Emmetts, we work hard to keep farmers farming—and we’re looking for passionate individuals to help drive the future of agriculture alongside us.
To apply or learn more, visit www.emmetts.com.au
Or reach out to Beck, our dedicated recruiter, at careers@emmetts.com.au
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