West Oxfordshire District Council is dedicated to maintaining and enhancing West Oxfordshire as one of the best places to live, work and visit in the UK. We provide a range of important services including waste and recycling collections, planning, housing, leisure, community safety, and environmental health. The Council has an ambitious Council Plan focused on a range of important priorities including climate action, strong local communities, and a vibrant district economy. We want to deliver excellent modern services whilst ensuring the financial sustainability of the Council. We also want to continue working in close partnership with our local communities and other important partners.
The Housing Team is looking for a proactive and self-motivated person to work within the Team to provide advice to people with complex needs who are in housing crisis. It is vital for this role to be able to work from the Witney offices at least 3 days a week. You will be working with other dedicated Housing Professionals:
* In a fast-paced, professional environment
* Providing advice and support to our most vulnerable group of clients
* With the aim of preventing homelessness where possible
About the role:
The Homeless Prevention - Complex Needs Officer role will provide comprehensive homelessness prevention advice to applicants with complex needs on behalf of West Oxfordshire District Council. The Homeless Prevention - Complex Needs Officer will work with applicants to find solutions to their housing difficulties and thereby prevent homelessness occurring. The role will include implementing the provisions of the Council's Choice Based Lettings scheme and the Homelessness Reduction Act by working closely with the customer and a range of partner agencies to prevent homelessness occurring by:
1. Undertaking assessments relating to support needs, housing issues, and duties owed under homelessness legislation
2. Managing a caseload of clients with changing and often conflicting priorities
3. Motivating and enabling clients to source solutions to their housing crisis
4. Working with multiple partner agencies, both internal and external, to find the best outcomes for the person
This is a new role which will cover West Oxfordshire. Within the District, there are plenty of places to see and visit whether you love hiking or cycling. With our agile working ethos, you will be spoilt for choice.
Do you have experience in working with vulnerable people with complex needs in a Housing or Support related role?
* Experience of working in a Housing, Supported Housing, or Homelessness focused service
* Experience of working with vulnerable people
* Experience of working with people with complex needs
* Experience of working in an office-based environment and as part of a team
* Experience of multi-agency working
* Experience recording and dealing with data accurately and effectively
Special Conditions:
* You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council, and Forest of Dean District Council) to deliver more efficient and improved services.
* Agile working allowing a mix of home and office working
* Flexible working arrangements (depending on the role)
* 27 days paid annual leave (pro rata if you are working part-time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
* Health cash plan giving you cash back on health, dental, and eye care
* Pension scheme with a good employer contribution of 5% of your earnings
* Employee Assistance Programme 24/7, providing positive, preventative, and supportive advice and counselling to deal with everyday events and issues
* Cycle to work scheme
* Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
* Generous sickness cover above statutory entitlements
* Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
* Life assurance, currently four times your annual salary
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