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About Propel Finance
Propel Finance was established in 1996 to provide flexible and accessible finance to SMEs across the UK. Over the past 20 years, it has grown to become one of the country's largest independent finance houses, delivering innovative finance solutions through a combination of teamwork and technology.
Job Opportunity: Sales Support Executive
We are seeking a Sales Support Executive to support our growth plans. The role involves processing financial agreements, supporting documents, and ensuring an outstanding customer experience through effective communication with suppliers and customers.
Responsibilities
1. Manage correspondence between Relationship Directors, Internal Account Managers, and clients (Customers/Introducers/Suppliers).
2. Monitor customer accounts and assist Relationship Directors as needed.
3. Raise finance agreements such as Hire Purchase, Finance Lease, and Refinance.
4. Update systems with transaction details (telephone conversations, emails, internal communications).
5. Prepare payout documentation accurately, adhering to company SLAs and compliance standards.
6. Send invoice requests to suppliers.
7. Provide excellent customer service.
8. Be IT literate with Word, Excel, Outlook.
9. Maintain attention to detail and accuracy.
10. Have previous administration experience within the Financial Services industry.
Why Join Us?
We offer a great working environment within an ambitious business. Everyone has the opportunity to shape outcomes, share ideas, and be heard. Our collaborative culture supports hybrid working with modern offices in Newport, London, and Manchester, plus a field-based sales team. The role is hybrid, requiring 2 days per week in the Newport office.
Benefits
* 25 days annual leave plus bank holidays
* Additional holiday after 5 years’ service
* Birthday day off
* Optional Private Medical Insurance
* Subsidised gym membership (£18.75/month)
* Cycle to Work Scheme
* Electric Car Scheme
* Buy Additional Leave
* Half-day seasonal shopping
* Auto-enrolment pension (3% employer contribution)
* Life Assurance (3x basic salary)
* Company events and reward schemes
We are committed to workplace inclusion and are a member of Stonewall’s Diversity Champions programme.
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