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- Welfare Officer
Number of jobs available 1 Region(s) East of England /*generated inline style */ City/Town King's Lynn /*generated inline style */ Office Location Bircham Newton – CITB, Bircham Newton, Kings Lynn, Norfolk PE31 6RH /*generated inline style */ Departmental Grade Team Member.TM3 /*generated inline style */ Post Type Permanent /*generated inline style */ Working Pattern Full Time /*generated inline style */ Salary £29, - £36, /*generated inline style */ Details
CITB aims to lead the construction sector by example to ensure fairness, inclusion and respect for all. We seek to build a workforce that reflects Britain’s diverse population and people from under-represented groups are encouraged to apply for vacancies.
Our main objective is to create a culture that helps all of our customers strive towards a workforce that is reflective of today’s society.
This role is not suitable for Home Working.
About the role:
Would you like to be part of a team that helps shape a safe and supportive learning experience for our learners where no two days are the same?
Are you kind, caring, and compassionate, with the drive to make a difference to the lives and achievements of our learners?
Do you have a natural ability to care for the needs of others?
Do you have a positive attitude and ability to promote independence and personal development? Can you shape and enhance the positive behaviours and attitudes of our learners during their studies, promoting valuable work and life skills?
Are you a self-starter and motivator, actively seeking innovative methods to enhance the resilience and confidence of our learners?
You will provide support to all residential learners, focusing on individual health and welfare needs, including supporting learners with their mental health.
You will deliver a programme of positive activities to support personal development and enhance the learner experience. This may involve both on and off-site activities.
Confidence, with a good understanding of how to work professionally with young people and adults. You’ll be supporting learners who stay on site whilst studying with CITB.
You will work as part of a team of Welfare Officers, working closely with other teams across the College, liaising with parents/carers/employers and external agencies.
Safeguarding is a big part of the job, and we take it very seriously: you will play a key part in safeguarding our learners.
You will demonstrate great organisation and administration skills. You’ll be competent in managing your time, using a range of systems to accurately maintain welfare records. You will also complete administrative duties, such as compliance and other Health & Safety records.
You’ll cover the duties of care for our learners, providing pastoral and safeguarding support to ensure their holistic well-being and welfare.
You will take responsibility for your own professional approach and commitment to the role, supporting and safeguarding learners to achieve their potential and gain valuable life, independence, and personal development skills.
Knowledge, Skills, Qualifications and Experience:
2. Experience of drug and alcohol awareness, including harm reduction strategies
3. Experience of mental health support
4. Good knowledge of health, safety and welfare
5. Great communication skills, with a good level of spoken and written English
6. Quick thinking, assertive and decisive
7. Competent to deal with emergencies, and with the capacity to remain calm whilst under pressure
8. Experience in conflict management and de-escalation interventions
9. Ability to demonstrate sound judgement making
10. Customer focused, with capability to manage the customer relationship
11. Experience of working in a training / education environment with young people
12. Competent use of the business’ IT systems
13. Passion and desire to improve the student experience
14. Self-motivated with the capability and confidence to work alone and independently, with minimal supervision
15. Ability to manage and prioritise own workload whilst juggling changing and competing demands
16. Possess good organisational skills
17. Ability to work with individuals in a non-judgmental and supportive manner
18. Maintain a sense of humour, especially when the going gets tough
Willing to undertake:
19. First aid at work and/or FREC 3
20. Health and Safety Awareness
21. Mental Health First Aid or awareness
22. Safeguarding training
Working hours will be:
35 Hours across 5 days, including evenings, weekends, and Bank Holidays.
Special Conditions/Other Requirements:
23. Able to work non-standard hours as required
24. Able to travel to all CITB National Construction College sites, with some occasional overnight stays possible
25. Full Driving Licence – including D1 Minibus licence – Minibus training will be provided if required
26. Enhanced DBS check
Benefits:
27. 33 days holiday per year (Including bank holidays)
28. Flexible benefits including childcare vouchers, cycle to work and insurance
29. Pension scheme
30. Employee discounts
31. Long service awards
32. CITB recognition scheme
33. Employee assistance programme
CITB is committed to safeguarding and promoting the welfare of vulnerable adults, children and young people. Candidates must be willing to undergo the requisite pre-employment vetting checks and procedures, including checks with past employers and the Disclosure and Barring Service. An enhanced DBS is required for this post.
During the shortlisting process, CITB may consider carrying out an online search on shortlisted candidates as part of its due diligence.
Closing Date : 10 April, 23:55 hours
1st Interview dates: Expected Week Commencing 28 April
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