Company Description
Welcome to Franke Coffee Systems! At Franke, we're passionate about crafting exceptional coffee experiences for customers. Our commitment to excellence and innovation makes us a global leader in professional coffee solutions. With over 500 employees worldwide and a robust network, we are dedicated to delivering best-in-class coffee quality, consistency, and variety.
Role Description
This is a full-time on-site role for a Customer Experience Coordinator at Franke Coffee Systems in St Albans. The coordinator will be responsible for ensuring customer satisfaction, providing customer support, and maintaining high levels of communication with clients on a day-to-day basis.
Qualifications
* Analytical Skills, Customer Satisfaction, and Communication skills
* Customer Service and Customer Support experience
* Excellent problem-solving abilities
* Strong organizational skills and attention to detail
* Previous experience in a customer-facing role
* Attention to detail
* Ability to work effectively in a team environment
Seniority level
Entry level
Employment type
Full-time
Industries
Food and Beverage Services
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