Job summary We are looking for a friendly, reliable, hardworking administrator to join our committed Children & Young People (CYP) Services. This is an office-based position with some flexibility for home working but there may be a requirement to travel across the county for meetings/training or to support the needs of the service. Mileage will be paid. The position is for 20 hours per week to support the Mental Health Liaison Service within Urgent Care. The base is Lincoln. We are looking for someone flexible with the ability to work on their own or part of a wider team. You will be a key member of a friendly team and service who will help to support all teams in times of need with contributing to the smooth and efficient running of the office. We will offer comprehensive training and development opportunities for the successful applicant. For further information contact Teresa Shane - 07929 751015 or teresa.shanenhs.net Main duties of the job To undertake administration duties in support of clinical and non-clinical activity in the CYP Service ensuring administrative support is available to management team and service as appropriate.This will include, but is not limited to: To assist with coordinating meetings including the provision of note taking, preparation and circulating supporting documentation. Diary management. Gathering information and data inputting. Help to assist with data monitoring using Excel housekeeping reports. Supporting with inputting referrals onto the clinical system. Typing letters and correspondence using audio/copy typing and word processing systems. To provide reception support if required. Liaising with internal and external providers. Navigating and updating clinical systems and electronic databases. Maintaining the services' shared online workspace/website if required. Management and coordination of rota tasks. About us Lincolnshire Partnership NHS Foundation Trust provides mental health services and a number of learning disability, autism and social care services in the county of Lincolnshire. Employing around 2,800 staff, and serving a population of over 766,000, our people lie at the heart of everything we do. You could be part of a Trust rated by staff as one of the best mental health and learning disability trusts in England, in an area heralded as a fantastic place to live and work. We firmly believe the key to high quality care is a contented workforce. This is reflected in our Care Quality Commission rating of 'outstanding' for well-led and 'good' overall. In the most recent National NHS Staff Survey, our staff rated us as the number one trust nationally for staff morale and one of the top scoring NHS Trusts in the Midlands for being compassionate and inclusive. We're really proud of this We are also leading the way in transforming care, with multi-million-pound transformation of patient environments and radical redesign of community services. This is the time to join and help redesign our services of the future. We offer options for flexible working and provide a wide range of training and promotion opportunities in all professions. We support and celebrate diversity, have active staff networks groups and are always looking at what more we can do to support our staff. Date posted 08 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 274-11211-SP Job locations The Horizon Centre, Homer House Monson Street Lincoln LN5 7RZ Job description Job responsibilities Please view the attached Job Description and Person Specification documents for complete details regarding this post.When completing your application, please demonstrate how you meet the role criteria.We can also offer many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Childcare Vouchers NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Job description Job responsibilities Please view the attached Job Description and Person Specification documents for complete details regarding this post.When completing your application, please demonstrate how you meet the role criteria.We can also offer many staff benefits to help support you which include: Early access to Psychological Therapies and Physiotherapy Competitive annual leave allowance Car leasing scheme Childcare Vouchers NHS pension scheme Free eye tests Money saving options through our salary sacrifice scheme Discounts on major high street retailers and restaurants Person Specification Qualifications Essential NVQ 3 in Business Administration or equivalent qualification or relevant experience Good standard of general education including English Desirable RSA or equivalent qualifications. Experience Essential Considerable experience in an office administration role Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher Typing and formatting letters Data inputting and monitoring Outlook and diary management Extensive customer service experience Planning and scheduling events, meetings, diary appointments Understand data reports Use of Clinical systems Minute Taking Petty Cash and Office finance Desirable Experience of working in a medical or NHS setting. Experience of working in a mental health environment Familiar with Trust database systems preferably RIO Finance/Procurement systems Big Hand Data cleansing Skills Essential Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times. Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload. Good office skills being able to work under pressure and deadlines Typing to a high standard, including letter writing and formatting Microsoft Office packages including Word, Excel, Outlook and Publisher Good understanding of information governance and patient confidentiality Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately Petty Cash and office finance Desirable Minute taking and organising meeting paperwork Person Specification Qualifications Essential NVQ 3 in Business Administration or equivalent qualification or relevant experience Good standard of general education including English Desirable RSA or equivalent qualifications. Experience Essential Considerable experience in an office administration role Extensive experience of Microsoft Office packages, including Word, Excel, and Publisher Typing and formatting letters Data inputting and monitoring Outlook and diary management Extensive customer service experience Planning and scheduling events, meetings, diary appointments Understand data reports Use of Clinical systems Minute Taking Petty Cash and Office finance Desirable Experience of working in a medical or NHS setting. Experience of working in a mental health environment Familiar with Trust database systems preferably RIO Finance/Procurement systems Big Hand Data cleansing Skills Essential Good communication skills ensuring that service users, staff and carers are treated in a polite and efficient manner, using tact and confidentiality at all times. Good organisational skills, with the ability to respond to multiple requests and the ability to efficiently manage and organise own workload. Good office skills being able to work under pressure and deadlines Typing to a high standard, including letter writing and formatting Microsoft Office packages including Word, Excel, Outlook and Publisher Good understanding of information governance and patient confidentiality Professional telephone manner with the ability to deal with difficult conversations professionally and compassionately Petty Cash and office finance Desirable Minute taking and organising meeting paperwork Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Lincolnshire Partnership NHS Foundation Trust Address The Horizon Centre, Homer House Monson Street Lincoln LN5 7RZ Employer's website https://www.lpft.nhs.uk/ (Opens in a new tab)