Job Summary
An exciting opportunity has arisen for a highly motivated and enthusiastic individual to work as a Patient Pathway Coordinator within the Chronic Pain team at Queens Hospital.
We Are Seeking For
Part time 18.5 hours per week (2 days Monday & Tuesday), office hours 8am - 5.45pm.
The successful candidate will require excellent communication and organisation skills and possess a positive attitude. Previous experience of medical secretarial work is essential with good levels of medical terminology and excellent IT skills including Microsoft Word, Excel, Outlook and PowerPoint. A willingness to learn and participation as a team member is a must.
You will be responsible for the provision of effective patient pathway co-ordination and 18 week validation within the department, as well as providing excellent administrative support.
If you are interested in applying but would like further information about the role, or wish to have an informal discussion, please contact Rhianne Burke at Rhianne.burke@nhs.net.
Main duties of the job
The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
About Us
We're an organisation that is getting better and better and our improvements are driven by a determination to deliver care we're proud of and our patients are happy with. We're no longer in special measures; we've opened two new theatres at our Elective Surgical Hub in King George Hospital (KGH); and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal.
We operate from two main sites - KGH in Goodmayes and Queen's Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We're campaigning to secure the £35m we need to transform the A&E at Queen's and get rid of corridor care.
Our patients are benefitting from our Women's Health Hub in Ilford; an Ageing Well Centre in Hornchurch; and Community Diagnostic Centres (CDC) at Barking Community Hospital and at St George's Health and Wellbeing Hub in Hornchurch.
These CDCs are open 12 hours a day, 7 days a week and are providing an extra 88,000 scans a year.
The majority of our 8,000 staff - who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes. We're proud to be a London Living Wage employer.
We're looking forward to introducing an electronic patient record that will be transformative for our staff and beneficial for our patients.
Date posted
11 April 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£31,081 to £33,665 a year Per annum Inclusive Pro Rata
Contract
Permanent
Working pattern
Part-time
Reference number
162-6984-KK
Job locations
Chronic Pain Clinic
Romford
RM7 0AG
Job Description
Responsibilities
The patient pathway co-ordinator (PPC) will work within dedicated speciality Divisions to facilitate the smooth running of the patient journey by ensuring that there are co-ordinated and streamlined administrative processes that revolve around the patient and their individual needs.
Person Specification
Education/ Qualifications Essential
* AMSPAR or equivalent e.g a good level of medical terminology
Experience/ Knowledge Essential
* Experience of using a full range of IT/Patient administration systems including Microsoft Word, Excel, Outlook and PowerPoint
* Knowledge of NHS service provision including the pathway care
Desirable
* Minimum of One year's experience working in a similar role in a hospital/healthcare setting.
* Experience working as a medical secretary
* Knowledge of Primary Care GP and Commissioning Services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
Employer details
Employer name
Barking, Havering and Redbridge University Hospitals NHS Trust
Address
Chronic Pain Clinic
Romford
RM7 0AG
Employer's website
https://www.bhrhospitals.nhs.uk/ #J-18808-Ljbffr