Creative Networks, established in 2005, is a leading provider of Managed IT Services, specializing in enhancing business efficiency across industries such as automotive, professional services, and manufacturing. With a strong focus on innovation and technological advancements, the company is dedicated to delivering cutting-edge IT solutions. As part of its commitment to developing new talent, Creative Networks is offering an IT Apprentice position within its dynamic team. This role provides a valuable opportunity for individuals to gain hands-on experience in various aspects of IT support and services, contributing to impactful projects that drive business success. In this role, youll work towards your Information Communication Technician qualification, delivered by our expert training team at Baltic Apprenticeships Typical Daily Duties: 1. Provide 1st Line IT Support:Handle service desk calls, emails, and portal tickets with efficiency and professionalism. 2.