Technical Support Engineer - Automotive Technology - C++
Always working with cutting-edge technology, our client has an enviable reputation as a world leader in developing advanced engineering products within the automotive technology industries.
This role offers a great opportunity for someone with technical product experience and looking to progress into a more robust role, working with simulation software and automotive hardware.
We're searching for a Technical Support Engineer to work with cutting-edge automotive technology and world-leading clients. This role offers the perfect blend of technical challenges and customer interaction, providing support, training, and demonstrations for innovative robotic and software systems.
If you have a relevant technical degree, solid coding skills in C++, and enjoy working directly with customers, this is the opportunity for you.
Key Responsibilities
1. Technical Support & Troubleshooting: Provide technical guidance on the installation, configuration, and operation of robotic systems. Solve complex technical issues using your expertise in C++ programming and system diagnostics.
2. On-Site & Remote Support: Deliver on-site and remote troubleshooting, training, and system demonstrations to clients across the globe.
3. Customer-Focused Training: Design and deliver engaging training sessions to help customers maximize the potential of their systems.
4. Customer Relationship Building: Develop strong, long-lasting relationships with clients by understanding their needs and providing tailored support.
5. Collaborative Solutions: Work closely with internal engineering, sales, and technical teams to ensure seamless customer experiences.
What We're Looking For
1. A degree in engineering or a related technical field.
2. Proficiency in C++ programming, with experience in coding and debugging technical applications.
3. Strong problem-solving abilities, particularly in robotics, sensors, actuators, or control systems.
4. Excellent communication skills and the confidence to deliver training and presentations.
5. A proactive mindset with the ability to work both independently and collaboratively.
6. A willingness to travel globally to deliver on-site support and training.
Why Join?
1. Gain hands-on experience with industry-leading technology in the automotive sector.
2. Travel internationally and work with prestigious clients around the globe.
3. Enjoy a dynamic, collaborative team environment where your contributions make a difference.
4. Be at the forefront of innovation in robotics and software systems.
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