Departments: Visitor Services
Home Palace: Kensington Palace
Status: Temporary/Seasonal
Salary: Pay range 11.3 = £13.15 per hour (equates to £26,497 per annum pro rata for full time roles at 38.75 hrs per week)
Salary Rate: Per Annum
Days/Hours of work: Full-time and part-time roles available (18-38.75 hrs/wk), all including weekend working
About the role and about you
Contract options:
3rd March 2025 – 30th November 2025
31st March 2025 – 31st August 2025
Please note the salary is subject to a pay review from 1st April 2025 – details to be confirmed in due course.
As a Palace Host (Sales) at Kensington Palace, you will be responsible for providing the highest level of customer service and creating memorable customer experiences for all visitors. Your main role will be to support the delivery of on-site sales targets and KPIs, including Retail sales, Admissions sales, Membership sales, and Ticket scanning.
You will ensure the Retail and Admissions areas are presented to the expected standards and that all published ticketing and cash handling procedures are adhered to. Additionally, you will undertake cross-role working as needed to support the Palace Host Guides and other Palace Hosts in the running of the palace and the visitor experience.
The ideal candidate will have experience in customer service and working as part of a team, with a strong drive for achieving sales targets. You will have a positive and flexible approach, being able to adapt your style and respond to visitor needs.
Closing Date: 10th January 2025
Interview/Assessment Days Available: 22nd Jan, 29th Jan, 3rd Feb, 4th Feb
The full season at Kensington Palace runs from 3rd March 2025 to 30th November 2025, but shorter duration contracts are also available (31st March 2025 – 31st August 2025) and flexibility can be offered if you have other commitments at the start/end of the season.
Additional Information
Our client is an equal opportunities employer and values a diverse workforce. Applications are welcome from candidates regardless of their background. #J-18808-Ljbffr