About The Role
We are looking for a Compliance Officer to join our Team in our Head Office in Barton-upon-Humber.
Main Responsibilities:
* Ensure designs are of high quality by completing thorough plan checks, highlighting any potential installation or product issues that could impact the customer experience.
* Provide feedback and training to Designers following a plan check, addressing identified errors.
* Audit compliance documentation uploaded from the showroom to ensure standards are met.
* Identify and report to the relevant Manager any additional training requirements of individual Designers to reduce errors in the business.
* Provide constructive feedback on opportunities identified with the planner, systems, and training to improve efficiencies.
* Support error reduction by managing weekly reports highlighting potential future issues.
* Be accessible for the Contact Center for escalated planner and product-related queries and help improve their product knowledge.
* Review and provide outcomes on accountability of errors, including constructive feedback to support development.
* Ensure that you have read, understood, and adhere to policies and procedures relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document.
Our basic salary is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually.
What Wren offer:
* 2 subsidised canteens
* Competitive basic salary, plus a bonus of up to £2,000 a quarter
* Free on-site gym
* Excellent training and development
* Fantastic career progression
* Free parking
* High-quality IT equipment and software
About You
Essential Skills and Knowledge:
* Excellent communication skills - both written and verbal
* Keen attention to detail
* Technical mindset and process-driven
* Strong computer skills
* Organised – able to multi-task
Desired Skills and Knowledge:
* Exceptional design skills and ability to use planner/CAD software
* Knowledge of kitchen installation and legislation
* Knowledge of compliance processes
Applicants for this role who are offered employment will be subject to a basic criminal record check from the Disclosure & Barring Service before the appointment is confirmed. However, a criminal record will not necessarily disqualify a candidate. Each case will be assessed individually, taking into account the nature of the offence and its relevance to the role applied for.
About The Company
Wren Kitchens are not only passionate about kitchens, we are passionate about our people! We have achieved incredible milestones over the years; opening over 100 showrooms, launching in the USA, and winning multiple awards including the UK’s Number 1 place to work! This is thanks to our team, the Wren family, who have inspired us to push limits and make a difference. With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
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