OFFICE ADMINISTRATOR
Role Remit: Office Administrator
Location: Aberdeen
Work Pattern: 8.45am to 5.15pm, Monday to Friday
Department: Operational Support Services
Direct Report: Head of Operational Support Services
Role Overview:
You will play a crucial role in providing vital administration and office support to the Aberdeen office. This position demands meticulous attention to detail and a proactive approach in providing an efficient and quality service.
Core Responsibilities:
Office Support:
* Carry out general office support duties such as printing, photocopying, scanning and making deliveries around the office.
* Assisting Facilities with the maintenance of all office equipment such as photocopiers and coffee machines and other tasks when required.
* Following the firm's retention policy, ensure that the incoming mail is destroyed in the correct manner.
* Assist with set up of breakfasts, lunches, in-house events and to be on hand to assist at these events, when required.
* Contribute to the requests received by the wider Operational Support Services team as and when required.
* Order relevant stationery and supplies.
* Deal with contractors/cleaners and equipment issues efficiently, when required.
* Provide support with document processing when required.
Front of House Cover (when required):
* Be the first point of contact for clients and team members where you'll enthusiastically represent AAB.
* Provide a warm, courteous and prompt welcome on arrival for all visitors at Reception, ensuring that all customer and visitor needs and expectations are met to a high standard.
* Process, scan and distribute incoming mail and deal with all outgoing mail in line with procedures.
* Maintain an accurate visitor log through the Sign-in App and provide visiting team members with appropriate security passes.
* Have a full understanding of the hospitality provision in meeting rooms and to ensure that any catering requests are communicated with the service provider in a timely manner.
* Ordering of taxis and couriers.
* Manage the operations and administration of meeting rooms and calendars.
* Order relevant stationery, supplies, taxis, couriers, confidential waste uplifts.
* First point of contact for all team members with office related queries.
Key Skills and Attributes:
* Excellent communication and organisational skills.
* Proficient use of Microsoft Outlook and Teams. Word, PowerPoint and Excel knowledge is advantageous.
* Ability to manage multiple tasks.
* Ability to engage with a range of stakeholders and clients.
Role Requirements:
* Experience in an office environment is required.
* Awareness of a professional services organisation and Front of House duties is advantageous but not essential.
* A proactive and positive attitude to problem solving and the ability to work independently as well as part of a team.
Work Environment:
* A collaborative office setting, with a focus on high standards of stakeholder/client service and compliance.
What We Offer:
Our number one value is "Nothing is more important than our people" and we pride ourselves that our approach across all AAB locations has gained an excellent reputation and is loved by our team members.
Benefits include:
* Workplace pension
* Competitive salary
* Ongoing personalised coaching and mentoring programmes to maximise your potential
* Regular updates from our Health & Wellbeing team and access to all Headspace resources
* We're energetic people who like nothing more than having a bit of fun; with our Social Club organising frequent team events and initiatives
* Volunteering leave through the AAB Charitable Initiative (AABIE)
* Regular communication from our leadership team regarding AAB activities and initiatives
As part of AAB you will be part of an energetic and stimulating environment alongside supportive and engaging professional teammates.
Please note that at the time of starting their employment, the successful candidate must have permission to work in the UK. We are not on the register of visa sponsors and this role does not meet the salary requirements for a visa.