Easy Mobility Services is a leading provider of mobility solutions, dedicated to improving the lives of our customers by offering high-quality stairlifts and mobility aids. We are committed to delivering exceptional service, and we're looking for an experienced Stairlift Engineer Team Leader to join and lead our growing team.
Job Overview:
As well as the installation and servicing of stairlifts, as a Team Leader, you will lead and oversee a team of engineers responsible for the installation, maintenance, and repair of stairlifts. This role involves hands-on technical work, managing day-to-day operations, and ensuring that our team delivers excellent customer service.
Key Responsibilities:
* Lead, mentor, and supervise a team of stairlift engineers.
* Oversee the installation, servicing, and maintenance of stairlifts.
* Diagnose and troubleshoot technical issues with stairlifts.
* Ensure that all installations and repairs are completed to the highest safety and quality standards.
* Train and develop junior engineers, providing ongoing technical support and guidance.
* Manage team schedules, allocate jobs, and ensure timely delivery of services.
* Liaise with customers, addressing any concerns and ensuring customer satisfaction.
* Ensure compliance with all health and safety regulations and company policies.
* Keep accurate records of work completed, including job sheets, timesheets, and service reports.
* Liaise with and maintain ongoing relationships with suppliers.
Qualifications and Experience:
* Proven experience as a Stairlift Engineer, with knowledge of various stairlift models and systems.
* Previous leadership or supervisory experience is highly desirable.
* Strong technical troubleshooting and problem-solving skills.
* Ability to work independently and as part of a team.
* Full UK driving licence.
* Excellent communication and organisational skills.
* Commitment to delivering high-quality work and excellent customer service.
Job Type: Full-time
Pay: From £32,000.00 per year
Work authorisation:
* United Kingdom (preferred)
Work Location: In person
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