The Job Responsibilities
Who we are
Every life is unique and so are you!
At Dräger we protect, support and rescue lives day in and day out. We are interested in you if you have the desire to work for an organisation that does something more, something that is truly worth working for.
As an international leader in medical and safety technology, we develop pioneering devices, software, services, and solutions that people around the world trust. Wherever Dräger products are used, it's about the most important thing: it's about life.
About the role
Departmental Management
* Support the management of all aspects of Quality Assurance related to product and production quality.
* Indirect Management of a team of Quality Engineers, and Direct Management of a team of Quality Co-ordinators.
Product Quality
* Liaison with Dräger Sales & Service entities globally to receive products back through the Customer Returns / Failure On Arrival process for investigation and reporting on findings, ensure all issues are resolved in a timely and professional manner following Dräger procedures.
* Utilisation of established quality tools and techniques to be able to perform and manage fault finding / analysis of returned potentially non-conforming products and ensure other stakeholders are involved when required.
* Support implementation of the departmental strategy in order to minimise risk, improve product quality and reduce customer concerns.
* Support Operations when required to help resolve product related issues. Ensure all resolutions are robust. Prepared to take a lead role when required.
* Development of individual performance objectives aligned with overall business strategy and monitor and coach through 1-2-1 reviews.
* Manage product / field risk assessments as required.
* Take responsibility for a product portfolio and act as the QRA team member in the respective GFE cross functional team.
New Product Development
* Ensure that quality related requirements are completed during any New Product Development project and identify improvement activities associated with the deliverables.
Production Quality
* Identify Best practice across other Draeger facilities and implement within Blyth.
The tasks and responsibilities above are typical of the duties the postholder will be expected to perform. It is not necessarily exhaustive and other duties of a similar nature and level may be required from time to time.
Shared responsibilities
All employees have a responsibility:
* to comply with the Integrated Management System (IMS) and minimise any impact on the environment whilst carrying out their duties.
* to ensure and promote safe working conditions for all employees, visitors, and contractors by implementing, monitoring, and complying with occupational health & safety provisions.
* to embed our WeLEAD competencies – I build trust, I create value for the customer, I enable others, I provide direction, I embrace diversity, I deliver results.
Reporting Relationships
Manager
* Product Quality Manager
Size of team/environment
* Working within a close team of 10 quality personnel, with a focus on quality deliverables and customer satisfaction.
Your Qualifications
Role Requirements
Education/Qualifications
* Degree in an engineering discipline or Equivalent is desirable or relevant experience.
* Six Sigma Black Belt is desirable.
Related Experience
* Previous relevant experience in a quality engineering role is essential.
* Familiarity within a Lean manufacturing environment.
* Knowledge of APQP processes and procedures.
* Quality Engineering with an electronics bias.
Skills, Special Competencies
* Logical, data driven problem solving skills.
* Quality tools and techniques for managing product quality.
* IT literate (Microsoft, Minitab, SAP).
* Team player.
* Positive & decisive with excellent communication skills, both written and verbal.
* Self-motivated with the ability to work without supervision.
* Flexible and determined.
* Prepared to travel as required.
* Full, clean UK driving License.
The Draeger Workplace
Dräger‘s Benefits
* 27 days holiday plus bank holidays, with option to purchase up to 3 additional days.
* Hybrid working available.
* Flexi scheme.
* Discounted critical illness cover, dental cover, and partner life assurance.
* Healthcare cash plan.
* Subsidised canteen.
* Discounted shopping & leisure vouchers.
* Salary sacrifice car scheme.
* Cycle to Work.
* Gym membership discounts – up to 25%.
* Charity Giving scheme.
Dräger‘s dedication
At Dräger we have a clear vision, to be an organisation with a working environment that includes a diverse mix of talented people who want to come, stay and grow.
We ensure candidates with the required qualifications and experience will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
All are welcome to apply!
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