WHO WE ARE
We’re on a mission to make health and wellness fairer and better for everyone by putting power and choice back into the hands of the people that make the difference—health and wellness practitioners.
UNTIL is the home of growth for the best health and wellness professionals and for exceptional talent. We’re passionate about helping people progress in their careers, providing them with opportunities, support, and exposure to the right experiences. For practitioners, we’re more than real estate—we’re access to the tools, community, and support they need to grow, scale, and thrive in their business.
With three central London clubs and ambitious expansion plans in 2025, we’re redefining the wellness category by building a community where practitioners and team members can unlock their potential, collaborate, and grow.
WHAT YOU'LL DO
UNTIL is seeking a highly motivated and experienced GDC-registered Practice Manager to oversee the day-to-day operations of our dynamic dental practice in London. This role requires a proactive leader who can ensure the smooth running of the practice by managing compliance, supporting clinical teams, and optimising operational efficiency. The ideal candidate will have strong organisational skills, excellent leadership capabilities, and a deep understanding of regulatory requirements within the dental sector.
Key Responsibilities
Operational & Clinical Support
1. Provide ongoing account management of our dental members by establishing close relationships to ensure the best possible member experience.
2. Oversee the onboarding of new team members, including dentists and dental nurses. Manage DBS checks for all new and existing staff and members.
3. Maintain full CQC governance, ensuring compliance with all regulatory standards. Ensure dental chairs and treatment areas are cleaned and maintained to the highest standards. Monitor and manage stock control, placing orders as necessary to maintain optimal supply levels.
4. Provide operational support to dentists and nurses, troubleshooting any challenges they encounter.
5. Support a dentist or nurse in surgery when required, assisting with procedures and ensuring efficient workflow.
6. Monitor clinical waste and liaise with the waste management company when needed.
7. Manage our signing in and out process for dentistry equipment.
Team Leadership & Training
1. Lead and manage Smile Zone Leads and Invisalign treatments, ensuring seamless integration into practice operations.
2. Train Front of House staff on how to properly open and close surgeries.
3. Act as a point of contact for clinical and operational issues, ensuring staff are well-supported and equipped to deliver high-quality patient care.
4. Foster a positive and collaborative work environment, ensuring staff engagement and retention.
Compliance & Governance
1. Ensure all practice policies and procedures align with CQC requirements and GDC regulations.
2. Conduct regular audits and risk assessments to maintain compliance with health and safety standards.
3. Implement and manage data protection procedures in line with GDPR.
4. Ensure all staff maintain CPD requirements and training in accordance with professional guidelines.
5. Undertake medical audits on dentists in line with CQC requirements.
WHAT WE’RE LOOKING FOR
1. Technical compliance: GDC registration is mandatory with demonstrable experience in dental nursing. Strong knowledge of CQC compliance and governance.
2. Leadership skills: Experience in staff training, onboarding, and operational leadership.
3. Growth Mindset: You’re adaptable, resourceful, and excited to wear multiple hats in a startup environment.
4. Energised by Fast-Paced Environments: You thrive in a dynamic setting and ideally bring prior startup experience.
5. Team Player: You’re eager to collaborate and build strong relationships with team members and external partners.
6. Organised Doer: Exceptional organisational skills with the ability to juggle multiple projects and deadlines.
7. Passion for Wellness: You care deeply about health and wellness and want to contribute to a brand that’s redefining the industry.
WHAT WE OFFER
A collaborative and supportive work environment with opportunities to grow your career as part of our home of growth, where you’ll develop faster than anywhere else.
1. The chance to play a key role in shaping the future of an innovative and growing wellness brand.
2. Access to UNTIL’s state-of-the-art facilities and wellness resources.
3. Vitality health insurance, pension & 25 days holiday.
Equal Opportunities Statement
We are committed to ensuring equality, diversity, and equity across all our recruitment practices and encourage applications from individuals from underrepresented backgrounds. We believe that strength lies in differences, not similarities, and we value the unique perspectives everyone brings to our team.
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