Home Ownership & Revenues Assistant Hourly Rate: £13.62 Location: Sheffield, S4 Job Type: Full-time We are seeking a dedicated Home Ownership & Revenues Assistant to join our Home Ownership Unit. This role is crucial in providing administrative support and delivering a quality, customer-focused service, particularly in respect of Right-to-Buy processes. Day-to-day of the role: Assist in processing Right to Buy (RTB) applications in accordance with legislation. Conduct RTB interviews and assist customers with all enquiries. Maintain comprehensive RTB records and assist in the preparation of statistical data. Liaise with service partners and relevant outside bodies to monitor the progress of RTB applications. Prepare RTB documentation and communicate effectively with RTB applicants, both verbally and in writing. Ensure adherence to all financial regulations and corporate policies of the Council related to clerical support services within the unit. Deliver administrative support services within the unit, emphasizing quality, customer care, consultation, and teamwork within clearly established and monitored service standards. Provide support and assistance to Home Ownership and Revenues Officers to achieve key service targets. Required Skills & Qualifications: Experience in handling financial transactions and working in a busy finance/admin environment. Good communication skills – both written and verbal. Strong organisational skills and the ability to work to deadlines and under pressure. Proficient IT skills, including experience with Microsoft Word and Excel. Excellent numeracy skills and a keen attention to detail. Effective team worker with a customer-focused approach. Flexible, responsible, and able to structure own workload and that of others. Benefits: Competitive hourly rate. Opportunity to work in a supportive team environment. Extensive training and development opportunities. Inclusion in council-wide initiatives and access to various benefits. To apply for the Home Ownership & Revenues Assistant position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.