Team Leader - Motor Claims (Southampton) - Leading Legal Services Provider
Are you an experienced legal professional with strong leadership skills? Do you thrive in a fast-paced, rewarding environment? We are seeking a Team Leader to join a highly regarded legal services provider in Southampton, specialising in motor claims litigation.
The Role
As a Team Leader, you will lead, inspire, and motivate a team to deliver outstanding service to clients while meeting business performance targets. You will oversee case management, provide technical supervision, and ensure compliance with best practices. This role offers a fantastic opportunity to develop your leadership career within a supportive and dynamic firm.
Key Responsibilities
* Lead and manage a team, ensuring high performance and employee satisfaction.
* Oversee the technical supervision of cases, acting as the expert lead.
* Drive operational and financial performance, including revenue targets.
* Ensure compliance with SLAs, service delivery standards, and quality control.
* Support client relationship activities, including tenders and events.
* Lead on operational projects, including IT changes and training.
* Conduct file reviews and audits to ensure effective case management.
What We're Looking For
* Strong litigation experience with expertise in handling a caseload of personal injury claims (OIC, Small Claims, MOJ, Fast Track, Intermediate Track, Multi Track up to 100,000).
* Previous management or supervisory experience within a legal environment (preferred).
* Excellent communication and leadership skills with the ability to mentor and guide a team.
* Strong IT proficiency, particularly in Microsoft packages.
* A client-focused approach with attention to detail and accuracy.
* Qualified Solicitor or equivalent is advantageous but not essential.
Why Apply?
* Join a friendly, down-to-earth firm with a collaborative culture.
* Work on high-quality, complex cases in a fast-paced environment.
* Opportunity to develop your leadership career within a respected legal services provider.
If you have the experience and passion to lead a high-performing team, we'd love to hear from you!
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