Title: Commercial Account Handler
Location: Ipswich, Suffolk
Salary: Negotiable + Benefits
Overview:
WM Brokers (part of Brown & Brown Europe) are an established insurance broker looking for an experienced Account Handler to join their welcoming and professional team in Ipswich. The role is an important sales and advisory position primarily involving the offering and renewing of insurance contracts to clients within the small business division.
As an Account Handler, you will manage an existing book of business and assist with new enquiries to expand the company's client base, contributing to the achievement of new business targets. Delivering effective, quality advice and efficient customer service while committing to your professional development is key. You should work cooperatively with colleagues within the Broking and Service areas to ensure effective achievement of overall objectives.
The day to day:
* Deal with nominated new & existing business insurance enquiries proactively.
* Administer clients' insurance requirements daily regarding renewals, midterm adjustments, and new business enquiries, obtaining quotations and accounting procedures.
* Review the demands and needs of assigned customers and advise on the most appropriate insurances.
* Produce high-quality Broking submission reports and broker risks to the Insurance market demonstrating effective negotiation skills.
* Ensure high-quality client documentation is produced and provided to clients.
* Liaise with insurers and other third parties regarding clients' insurance needs, building effective business relationships.
* Provide technical support to colleagues on request.
* Maintain effective working relationships with colleagues to assist in achieving overall company objectives.
* Adhere to FCA regulations and requirements.
What's on offer:
* Comparable and comprehensive salary package & benefits.
* Joint Pension contribution scheme.
Your Experience:
* General insurance experience either broking or underwriting.
* Ability to handle new business enquiries, renewals, and mid-term adjustments of insurance policies.
* Good customer service and negotiation skills.
* Effective planning, administration, and organisational skills.
* Ability to work calmly under pressure.
* Excellent oral and written communication skills with the ability to professionally represent the Company.
* Ability to build successful, mutually beneficial business relationships with all stakeholders, including prospects, clients, insurers, and colleagues.
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