Customer Service Adviser – Newry Branch
Why you’ll want to work with us:
We are Northern Ireland’s leading bank and are looking for new Customer Service Advisers for our Newry branch. We pride ourselves on our strong team culture and delivering outstanding customer service while giving back to our communities through volunteering.
Why you’ll want to apply…..
We want you to join us because around 20% of our teams have been promoted or moved into new jobs internally in the last year, making space for new team members!
We are looking for Customer Advisers for our Newry branch. If you have a passion for customer service, love working with enthusiastic team members, and can communicate well, we would love to hear from you.
Our branch working hours are 9-5pm Mon-Fri and Saturday 9.15-12.45 (requirement to work only one in seven but when you do, you’ll get a half day off during the week!)
As a Customer Service Adviser, you will handle customers' day-to-day banking queries, assist with their digital questions, open new accounts, provide information on new products, manage customer meetings, and deliver outstanding customer service.
What we can offer you...
Within Personal Banking, there are various career paths, whether it be progressing into our business or digital teams or even our customer meetings team. There are opportunities to move into our Mortgage Team, Risk and Operations, or even Private Banking. There’s lots of opportunity for progression for everyone!
Our bespoke training programme ensures our new colleagues come together for the first week of their training at our Head Office in Belfast. You’ll then complete further training in a supportive, safe, and collaborative environment.
We pride ourselves on being a truly inclusive team – everyone is welcome! Our Personal Banking teams also have many opportunities to volunteer in the community.
What skills and experience do you need to join us?
We are looking for individuals with customer service experience, preferably from a retail, hospitality, or customer-facing background. You’ll also need to have experience working within a team and possess great communication skills.
Salary & Benefits:
For this role, we are offering an entry salary of £22,000. You will receive 32 days’ leave per year, which includes 22 days’ annual leave plus 10 paid bank holidays (Bank holiday working is not compulsory).
We offer an attractive range of flexible benefits centred on wellness, financial, psychological, physical, and social. Our benefits can be tailored to your needs, such as buying more holidays or availing of free private medical care.
Sounds good? Get applying!
If this sounds good to you, we’d love to hear from you. Apply by uploading your CV ensuring you have included enough detail to clearly demonstrate how you meet our criteria.
We reserve the right to close this advertisement early if we receive a high volume of suitable applications.
If you have a disability, long-term health condition, or additional need that requires accommodation or adjustments during any stage of the recruitment process, please advise us on your CV, and a member of the team will be in touch to discuss!
Danske Bank is proud to be an equal opportunity workplace. We welcome applications from all suitably qualified candidates regardless of gender, ethnicity, background, nationality, generation, age, working style, religious background, sexual orientation, gender identity, gender expression, and cognitive diversity.
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