Salary – £19,500 - £22,500 pro rata, depending on experience Hours - Monday to Friday, 25 - 30 hours per week (flexible) Location – office based in Diss, Norfolk Holiday – 20 days annual leave pro rata (excluding bank holidays) plus birthday day off and public holidays in England and Wales. About the Receptionist / Administrator role We are TC Group, the fastest-growing top 20 accountancy firm in the UK. We’re business advisors and accountants, with over 30 years of experience we’ve honed our skills and developed our service offering to deliver a much wider range of bespoke support and advice to ambitious business owners and their businesses. Our Diss office have an opportunity for a Receptionist / Administrator to join the team on a part time basis, around 25-30 hours per week. Ideally Monday to Friday 10am – 3pm but we can flexible. An entry level position, this is an excellent stepping stone to start a career with one of the fastest growing Top 20 UK accountancy firms. Key responsibilities of a Receptionist / Administrator will include: covering reception being the first to answer telephone calls including taking and passing on messages quickly and efficiently providing an excellent standard of customer service to all external and internal clients communicating effectively with internal and external clients by telephone, email or in writing in a clear, concise and polite manner manging diaries stationery management/ ordering scanning documents / filing being responsible for all post coming in and posting out booking meetings providing support to the fee earning team You will often be the first person that clients make contact with so you are always representing the Company. This role is integral in helping us meet our agreed aims and objectives within a profitable, professional, efficient and effective working environment. About you We are looking for candidates with the following skills and experience: GCSEs in English and Maths smart appearance and professional telephone manner previous experience within an admin / reception role is an advantage excellent IT skills including Microsoft Office packages organised with accuracy and attention to detail highly personable with excellent organisational and communication skills A generous remuneration package includes: pension scheme group life assurance 4 x salary salary sacrifice PMI scheme – eligibility to enter following successful completion of probationary period birthday day off and Christmas shutdown parking permit volunteering opportunities – 7.5 hours to use each year to support local charities or community social functions and events access to our employee benefits portal – cashback and vouchers on everyday purchases employee Referral Bonus – we’re always looking for talented individuals to join our team employee Assistance Programme regular training and development - continuous development and support not only for your professional qualifications but also for your personal goals and aspirations About us TC Group is growing and changing at quite a pace We’re an ambitious group of people with the same aim – to create a consistent, high-quality experience for our clients. Like us, our client list is growing – we’re supporting more and more of the UK’s ambitious business owners, SME’s and large Corporations and it’s a real team effort. We’re helping them make courageous decisions to grow their businesses. We always seek the best talent, looking for individuals who are technically brilliant, solution-focused and continually strive to be the best in class. Each member of our team plays an integral part in creating the unique feel and culture of our business, which in turn helps us continue to grow, develop and evolve. We are an equal opportunity employer and welcome candidates from all backgrounds. We can only accept applications from candidates who are based in the UK and unfortunately we are unable to provide Sponsorship.