Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are hiring a Clinic Coordinator to be the welcoming face of our Richmond Clinic, managing front-of-house operations, handling appointments, and ensuring an exceptional client experience. In this role, you'll support the clinical team, maintain a professional atmosphere, and help keep daily operations running smoothly.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
* Manage the reception area, greeting clients, maintaining a professional front-of-house presence and handling client inquiries.
* Manage appointment schedules and optimise the clinic diary to maximise efficiency.
* Perform consultations with current and new clients, upselling where appropriate.
* Work towards sales targets and KPIs as outlined by the Clinic Manager.
* Complete and submit daily operational reports as outlined by the Clinic Manager, ensuring accurate and timely documentation.
* Monitor stock levels and clinic cleanliness as necessary.
* Respond to emails promptly and professionally, addressing client and internal queries.
Qualifications and Skills
* Level 3 in Beauty or equivalent (desired not required)
* Exceptional organizational/time management skills
* Ability to multitask
Perks
* Uncapped Earnings: With our uncapped commission structure, the sky's the limit!
* Treat Yourself: Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments.
* Share the Love: Avail spouse and family discounts.
* Sisterly Love: 10% off Thérapie Fertility & Optilase treatments.
* Thérapie Fertility: One free treatment cycle of IVF/ICSI/RIVF after 2 years of service.
* Optilase Eye Clinic: Free laser eye surgery after 2 years of service.
* Skin Royalty: Discounts on leading skin brands & treatments (Murad, Skin Theory).
* Career Pathways: Opportunities for career progression & management training.
* Knowledge Oasis: A full week of paid training in our academy.
* Big Birthday Bash Leave: An extra day off on landmark birthdays.
* Longevity Bonus: Earn extra annual leave days after 2 years of dedicated service.
* Employee Assistance Scheme: Access to confidential support services.
Application Process
1. Explore Opportunities: Start by finding the role that excites you.
2. Submit Your Application: Apply by uploading your CV.
3. Application Review: Our Talent Acquisition Partners will carefully review your application.
4. Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
5. Interview Stage: Complete the interview process with our team.
6. Offer & Onboarding: If successful, you'll receive your offer along with onboarding details.
7. Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
#J-18808-Ljbffr