Overview
Do you want to help enrich the lives of learners worldwide?
At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes worldwide.
What we do helps learners at all stages of their lives, from preschool to higher education and professional qualifications. We partner with schools, examination boards, central governments, and other professional institutions to enrich the lives of learners.
Inside Sales Representatives communicate with customers to understand their needs and generate new leads. Other duties and responsibilities of Inside Sales Representatives include:
* Developing new sales opportunities using outbound cold emails, cold calls, and lead follow-ups
* Communicating with customers to understand their needs and requirements and identify sales opportunities
* Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails
* Explaining and demonstrating the functions and features of products and services
* Maintaining and improving the database of prospects
* Researching for new leads
* Keeping up to date with product and service information and competitor offers
* Upselling products and services
Responsibilities
* Developing new sales opportunities using outbound cold emails, cold calls, and lead follow-ups
* Communicating with customers to understand their needs and requirements and identify sales opportunities
* Answering customers’ questions, resolving their concerns, and providing additional information via calls and emails
* Explaining and demonstrating the functions and features of products and services
* Maintaining and improving the database of prospects
* Researching for new leads
* Keeping up to date with product and service information and competitor offers
* Upselling products and services
Experience
1. They care about the customer's interests...
2. They're confident.
3. They're resilient.
4. They're good listeners.
5. They're multitaskers.
What’s in it for you?
At RM we have "My Work Blend @RM" which provides office-based colleagues with multi-location and hybrid working options to suit them. As well as your office base, you can spend a proportion of your time working at other locations in the UK that suit your role and your life, including home, other offices, customer sites, distribution centres, or on the move. We encourage you to discuss arrangements for this role with your potential line manager during the recruitment process. We expect how we make best use of hybrid working may continue to adapt as we adjust to our new ways of working.
RM is committed to safeguarding and promoting the welfare of children and expects all permanent and temporary staff to share this commitment. This role is exempt from the Rehabilitation of Offenders Act 1974 and all successful candidates will be subject to Disclosure and Barring Service (DBS) checks along with other relevant employment checks.
As well as a competitive salary and our core benefits package which includes private medical healthcare, life assurance, and a Group Personal Pension Plan with higher contribution levels available, some roles are also eligible for a performance-related bonus. There are lots of voluntary benefits too. You could buy additional annual leave, join our dental plan, sign up for a health assessment, or take part in our cycle to work scheme. You could even earn yourself an extra bonus for successfully recommending a friend or family member for a position within RM.
To better reflect the society that we serve, we’re committed to building a diverse workforce and creating an inclusive and welcoming environment for all. To achieve this, we create teams of talented people from different backgrounds and experiences and strive to be a business where our people can bring their whole selves to work. We also want to make the recruitment process as inclusive as possible for everyone. Should you require additional support with your application or through the interview process, please contact us at recruitment@rm.com .
Unfortunately, we are unable to offer sponsorship for this role.
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