Job Reference: 322749
Position: Director of Quality Engineering
Salary: Competitive salary plus car allowance, healthcare, annual bonus potential, 30 days annual leave plus bank holidays rising with service
Type: Permanent, Full time
Location: Royal Mail Farringdon, 3x days a week in London Farringdon Office.
Benefits:
* Family friendly support: Enhanced maternity pay, paternity leave, adoption leave and shared parental leave
* Discounts and offers: More than 800 offers to help you save on groceries, days out, holidays, and household bills.
* Supportive and generous company sick pay
* Your Wellbeing: 24/7 access to services and tools to help you and your family with physical and mental health, financial and social support.
Available only to permanent employees
THE ROLE:
Leads and owns the QE strategy for Royal Mail, embedding modern agile QE within teams, and performing traditional waterfall test assurance. Sets the strategy of mix of internal vs third parties.
Accountable for the QE budget and partner performance, ensuring we have the right Test as a Service partners, delivering value for money and quality of QA/test services, to embed quality at all levels of software engineering within Technology teams.
Builds a strong internal RM test leadership capability, who manage partner performance for each of the portfolio areas.
Act as the leader for all testing standards, tooling and assurance processes across the full RMG Technology estate.
KEY ACCOUNTABILITIES:
1. Define, implement and mature a QE strategy supported across technology
2. Accountable for the QE budget and partner performance, ensuring we have the right Test as a Service partners, delivering value for money and quality of QA/test services
3. Define and implement KPI-driven quality outcomes that support the strategy and business needs
4. Ensure the adoption of modern shift left test practices including test automation and embedding testing in teams not as a later phased assurance role, moving from manual test and release to automated CI/CD
5. Scale down the reliance on manual Assurance type testing over time
6. Build the right capacity/capability of Royal Mail and external testing/assurance resources and suppliers (incl. TaaS)
7. Target reduction of TaaS through automation or insourcing
8. Ensure cost-effective provision of testing/assurance capability
9. Own the technical quality and standards of the Testing & Assurance function, driving “the how” for Product and Platform teams
KEY SKILLS:
1. Proven experience in a senior engineering or Quality engineering leadership role, preferably in a fast-paced and technology-driven organisation.
2. Exposure to / played a key role in digital transformation or strategic insourcing programmes in the past
3. Demonstrated leadership experience, preferably in roles such as Test Manager, Team Lead, or similar positions, with a track record
NEXT STEPS:
The next stage of the selection process will be a face to face/virtual interview consisting of competency-based and role-specific questions.
We don’t expect every candidate to meet the full criteria for the role. If your experience looks a little different from the job requirements, but you feel you have the relevant skills to bring value to the role, we’d love to learn more about you.
Royal Mail are proud of our diverse employee network groups and the active role they play to support belonging and encourage a positive work environment. We are firmly committed to inclusion and passionate about our people representing the communities we serve.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.
Closing Date: Please note, this advert may close early if the appropriate number of applications has been reached.
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