Control Room Operator Wanted We are looking for a skilled and detail-oriented Control Room Operator to join our team. Shift Pattern: 4 on, 4 off – covering both days and nights (42 hours per week) Requirements : Valid SIA license & CCTV license Transport : Vehicle access or excellent transport links If you are proactive, analytical, and have experience in control room operations, we want to hear from you Apply today and become a valuable part of our team. Observe and report, document all unusual/unsafe activity, and take appropriate action as required. Report all building utility/ service/ life safety issues to the appropriate responders and Security Management. Notify, assist and direct external emergency personnel and internal emergency response teams (ERT) as necessary Dispatch mobile or other patrol officers to check and/ or secure access areas into and onto client's premises, as well as, highly sensitive locations within the buildings Monitor the movements and locations of security personnel in order to expedite service requests, emergency responses and to ensure employee safety Answer global multi-line telephones and dispatch security personnel via radio / other means as appropriate Responsible for the operation and monitoring of all life safety, access control and loss prevention systems Prepare all required written reports, including but not limited to: Operations Database, Incident Reports and all other required logs View CCTV displays for suspicious/unusual/ hazardous activities Respond to system alarms and notifies the appropriate response resources as directed by SOPs Responsible for the proper operation and monitoring of all security telephone, paging, radio and intercom communication systems SIA and CCTV Licence. Right to work in the UK with a five-year checkable history Minimum 4 years Security & control room experience Computer Literate Excellent communication skills and strong customer focus Experience in dealing with emergency situations