About the Opportunity:
We are seeking an experienced Technical Support Engineer to join our team in Ipswich, Suffolk. As a Technical Support Engineer, you will be responsible for providing technical expertise and support to clients worldwide.
Key Responsibilities:
* Provide technical support and maintenance services to clients
* Diagnose and repair complex technical issues
* Collaborate with cross-functional teams to resolve customer complaints
* Develop and implement process improvements to increase efficiency and quality
Requirements:
* Bachelor's degree in a related field (e.g., mechanical engineering, electrical engineering)
* Minimum 3 years of experience in a similar role
* Proven track record of resolving complex technical issues
* Excellent communication and problem-solving skills
Benefits:
* A competitive salary of £35,000 per annum, plus bonuses based on performance
* Ongoing training and professional development opportunities
* The chance to work with a variety of cutting-edge technologies
* A generous benefits package, including a van and fuel card
Location:
Ipswich, Suffolk (commutable from Hadleigh, Stowmarket, Felixstowe, Woodbridge, Claydon, and Kesgrave)