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Customer Service Coordinator, Warrington
Client:
PE Global
Location:
Warrington, United Kingdom
Job Category:
Customer Service
EU work permit required:
Yes
Job Reference:
3a41e9e32fc5
Job Views:
76
Posted:
22.02.2025
Job Description:
PE Global is recruiting a customer service coordinator for our multinational mining and construction client based in Birchwood. The role is hybrid and an initial 6-month contract.
Responsibilities:
1. Logging incoming customer enquiries and responding in a timely manner.
2. Using multiple reports for identifying potential problems.
3. Interpreting the voice of the customer.
4. General administration duties within customer ops team.
5. Regular contact points with the customer, both on the phone and through teams.
6. General update to customers on their account via presentations.
Requirements:
1. Strong administrator with a common sense approach.
2. Experience within a customer operations.
3. Confident communicator able to build strong working relationships.
4. Demonstrate meticulous levels of attention to detail.
5. Strong team player with the ability to work autonomously.
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