Job Description
Job Introduction
We are recruiting for a Senior Service Advisor to join our BMW Dealership in Boston. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.
OTE up to £35,000 plus benefits including a company car.
You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for:
1. Providing excellent customer service.
2. Managing customer inquiries and concerns.
3. Coordinating service appointments.
4. Ensuring timely communication with customers regarding their vehicle status.
We are looking for candidates who possess the following qualifications:
1. Experience in a customer service role, preferably in the automotive industry.
2. Strong communication and interpersonal skills.
3. Ability to work in a fast-paced environment.
4. Problem-solving skills and attention to detail.
If you are passionate about delivering outstanding service and want to be part of a dynamic team, we encourage you to apply.
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