Job Description - Support Coordinator (25158)
Location: Basingstoke and North Hampshire
Employment Type: Permanent, Full Time (37.5 hours per week)
Salary: £12.61 per hour (£24,664 per annum) plus great benefits, including Health Cash Plan!
Home, a place where you belong
Are you a self-starter motivated by supporting isolated and vulnerable people in our community to improve their lives? As our Support Coordinator, you’ll provide short-term interventions to link customers with complex needs to other services in the community. You’ll take referrals from the Multi-Agency Safeguarding Hub (MASH) for people identified as at risk of self-neglect by GPs, Paramedics, or Fire Service when they’re called to an incident in their homes. You’ll be supporting those who have fallen through the gaps in services, such as customers with support needs around hoarding, poor living conditions, or difficulty maintaining their well-being, making a big difference every day.
Typical day as a Support Coordinator
* Creating support plans with your customers and coordinating our small team of Support Workers.
* Working with a customer group in their own homes and community across Basingstoke and North Hampshire that experience mental health and complex needs.
* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy, and moving onto independent accommodation if they are able.
* Carrying out risk assessments, liaising with agencies, support planning, goal setting, and regular reviews.
* Collaborating with colleagues and having meaningful interactions with customers.
You bring
* A passion to support our customers to live their best life, working collaboratively with an eye for detail.
* The ability to manage your own diary and caseload to focus on outcomes for our customers.
* Experience of creating person-centred support plans and supporting colleagues in executing those plans.
* Experience of coordinating and assessing customer referrals.
* The ability to work on your own initiative, remain calm under pressure, and have a resilient approach.
* A vehicle insured for business use to get from A to B. We’ll pay your mileage!
Our team
Looking for a job where you really belong? Bring your unique skills and experience to deliver amazing things for our customers. You’ll join a diverse team here to support you as you make yourself at Home!
Job details
* Flexibility is required to meet customer needs, which may involve adapting your start or finishing times on occasion.
* You’ll cover a 7-day rota, including one in four weekends and occasional sleep-ins. Shifts are 9-5 and 2-10 pm.
* We also have capacity for working 9-5 Mon-Fri with some flexible working required.
* Although you may work alone at times, we regularly gather for training and team meetings.
* Able to use technology for creating and updating support plans, completing online learning, and collaborating with colleagues. You’ll be allocated a laptop, phone, and lone working device.
* An Enhanced DBS check is required, and we pay for that.
A place where you belong
Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks support us all to be our best.
What’s in it for you?
* 34 days leave (including bank holidays and a “me day”) increasing to 39, plus time off for volunteering!
* Health cash plan saving you from £1140 per annum, covering costs towards dental, optical, prescriptions, and more.
* Over 800 high street discounts on groceries, holidays, and days out.
* Opportunities for career growth within the organization.
* Support for employee wellbeing, recognized as one of the best places in the UK for Wellbeing.
Click APPLY NOW to see our Support Coordinator Job Description, find out about us, and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. Let us know if there’s anything we can do to help you shine in our process by making reasonable adjustments at recruitment@homegroup.org.uk.
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