Pocket Geek Tech Repair is looking for a IT Engineer to join our team for their Perth & Dundee stores. The engineer will be responsible for providing technical support to our clients.,
* Installs, tests, and maintains computer-related hardware (processors, memory chips, circuit boards, displays, sensors, data storage devices, printers, etc.).
* Diagnoses hardware-related faults for Mac & Windows laptops. Repairs or replaces defective components in Smartphones, iPad, Tablets. Diagnose liquid damaged devices like smartphones, tablets & advises on and installs operating soft/firm ware and may carry out upgrades.
* Utilize soldering skills to perform intricate soldering tasks and rework on electronic components.
* Be able to carry out common problems such as Backlight, Power, Sound and Charging Issues
* Diagnose and troubleshoot complex technical issues, employing a systematic approach to identify root causes and implement effective solutions.
* Collaborate with cross-functional teams to share knowledge and best practices, ensuring the continuous improvement of repair processes.
* Accurately document repair activities, including test results, procedures, and any modifications made during the repair process.
* Adhere to industry standards, safety guidelines, and quality control procedures to ensure the highest level of workmanship
* Maintains documentation to track and log work in progress and completed.
Job Types: Full-time- 40 Hrs. Per Week
* At least 3-5 years of experience in an electronics or mobile phone repair industry.
* Diploma/Degree in Electronics or equivalent qualification
* Reliable transportation to and from work locations
* Good customer service skills and excellent communication skills
* Ability to work independently and as a team member
* Computer proficiency, knowledge of computer applications, and basic computer skills are required.
* Valid driver's license and clean driving record (Not Compulsory)
* Basic understanding of wireless technologies.