Job summary
We are looking for an enthusiastic person to join the team providing clerical support for the Radiology department based in Withybush Hospital.
The successful candidate must be a confident individual who is comfortable with communicating with the public and other professionals. Possess a good level of IT skills and able to effectively manage and prioritise their own workload.
The Radiology Department at Withybush Hospital is a happy and friendly department. Working with us you will be supported and encouraged to reach your full potential within the team. The Department provides a range of diagnostic imaging services to the community.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
As part of the clerical team, you are the first person that our service users encounter therefore, you must possess excellent communication and organisational skills, be tactful, diplomatic and be able to work both alone and as part of a team in this busy department.
The position involves a range of clerical duties including meeting and greeting the service users at the reception area, booking appointments and any other clerical duties required to provide the best service possible for the service users and community.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:
Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.
Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.
Two integrated care centres (Aberaeron and Cardigan, Ceredigion).
Community facilities, including:
48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes.
Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh isdesirablefor this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 20/12/24
Person Specification
Qualifications and Knowledge
Essential
1. Level 3 qualification or equivalent with relevant experience
2. Experience of working in an administrative environment
Desirable
3. Working knowledge of Windows-based application Microsoft Word
Experience
Essential
4. Experience of working within an administrative role
5. Organisational skills with an ability to plan own workload and meet any deadlines
6. Dealing with the public and experience of answering telephone calls and responding to queries
7. The ability to work under pressure and to remain calm at all times
Language Skills
Desirable
8. Welsh Speaker (Level 1)